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Case Studies
CapMetro Pickup: Transforming Public Transit in Austin, Texas
Overview
CapMetro Pickup: Transforming Public Transit in Austin, TexasVia |
Functional Applications - Fleet Management Systems (FMS) Robots - Autonomous Guided Vehicles (AGV) | |
Automotive Transportation | |
Public Transportation Management Vehicle Performance Monitoring | |
Operational Impact
The re-launch of the Pickup service has had a significant impact on public transit in the Austin metro region. The service has seen tremendous success since its launch in June 2019, with a 375% increase in ridership in the first three months. The number of passengers per vehicle per hour, or utilization, increased by four times, indicating efficient use of resources. The Pickup app has also gained popularity, with approximately 100 downloads every week. Despite the challenges posed by the COVID-19 pandemic, the service has shown resilience, with ridership in nearly all service zones recovering to 70% of their pre-pandemic peak by April 2021. The service has also expanded to new areas, demonstrating its scalability and adaptability. | |
Quantitative Benefit
375% ridership growth in the first 3 months after the re-launch of Pickup | |
4x increase in vehicle utilization | |
100 app downloads per week | |