BareMetrics Case Studies Cancel Timeshare's Rapid Growth and Revenue Recovery with Baremetrics

Edit This Case Study Record

	Cancel Timeshare's Rapid Growth and Revenue Recovery with Baremetrics BareMetrics

Cancel Timeshare's Rapid Growth and Revenue Recovery with Baremetrics

BareMetrics

Technology Category	Networks & Connectivity - NFC Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Equipment & Machinery Finance & Insurance
Applicable Functions	Maintenance Sales & Marketing
Use Cases	Time Sensitive Networking Track & Trace of Assets
Services	System Integration
Challenge	Cancel Timeshare, a Myrtle Beach based company, was experiencing rapid growth and needed a tool to manage and analyze data from Stripe, handle dunning, and consolidate customer information. The company, which helps timeshare owners exit their contracts, was manually tracking revenue across multiple apps and spreadsheets, which was time-consuming and inefficient. Additionally, they were losing revenue due to failed payments, a common issue for subscription-based businesses. The challenge was to find a solution that could streamline their data management, recover failed payments, and support their customer service goals. Read More
About Customer	Cancel Timeshare is a company based in Myrtle Beach with a mission to help people regain financial freedom when they want to leave a timeshare. They guide timeshare owners through the exit process with transparent service and fair pricing. Since launching in January 2020, Cancel Timeshare has helped return over 4 million dollars to its clients. They offer two services: Timeshare Exit and Timeshare Mortgage Intervention. The company has over 10 years of experience in the industry and is committed to providing trustworthy service in an industry fraught with scams and dishonest practices. Read More
Solution	Cancel Timeshare found their solution in Baremetrics, a tool that integrates with Stripe, automates dunning campaigns, and organizes customer information. After integrating their Stripe account with Baremetrics, the process of tracking revenue was immediately automated, providing predictable insights for their recurring revenue. The Recover feature of Baremetrics helped them handle failed charges, which are inevitable for subscription businesses. This feature includes tools such as customizable email campaigns, in-app reminders and paywalls, and credit card capture forms. Additionally, the People Insights feature of Baremetrics allowed Cancel Timeshare to access detailed information about every client, supporting their customer service goals. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - NFC

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Equipment & Machinery

Finance & Insurance

Applicable Functions

Maintenance

Sales & Marketing

Use Cases

Time Sensitive Networking

Track & Trace of Assets

Services

System Integration

Challenge

Cancel Timeshare, a Myrtle Beach based company, was experiencing rapid growth and needed a tool to manage and analyze data from Stripe, handle dunning, and consolidate customer information. The company, which helps timeshare owners exit their contracts, was manually tracking revenue across multiple apps and spreadsheets, which was time-consuming and inefficient. Additionally, they were losing revenue due to failed payments, a common issue for subscription-based businesses. The challenge was to find a solution that could streamline their data management, recover failed payments, and support their customer service goals.

About Customer

Cancel Timeshare is a company based in Myrtle Beach with a mission to help people regain financial freedom when they want to leave a timeshare. They guide timeshare owners through the exit process with transparent service and fair pricing. Since launching in January 2020, Cancel Timeshare has helped return over 4 million dollars to its clients. They offer two services: Timeshare Exit and Timeshare Mortgage Intervention. The company has over 10 years of experience in the industry and is committed to providing trustworthy service in an industry fraught with scams and dishonest practices.

Solution

Cancel Timeshare found their solution in Baremetrics, a tool that integrates with Stripe, automates dunning campaigns, and organizes customer information. After integrating their Stripe account with Baremetrics, the process of tracking revenue was immediately automated, providing predictable insights for their recurring revenue. The Recover feature of Baremetrics helped them handle failed charges, which are inevitable for subscription businesses. This feature includes tools such as customizable email campaigns, in-app reminders and paywalls, and credit card capture forms. Additionally, the People Insights feature of Baremetrics allowed Cancel Timeshare to access detailed information about every client, supporting their customer service goals.

Impact #1	The use of Baremetrics has not only provided quantitative benefits to Cancel Timeshare but also improved their operational efficiency. The automation of data tracking has freed up time for the team to focus on other important aspects of the business. The Recover feature has not only helped in recovering failed payments but also in addressing payment issues with clients in a sensitive and personalized manner. The People Insights feature has enhanced their customer service by providing detailed information about every client, enabling the team to answer questions efficiently and adjust payments and subscription settings as needed. The company is now better equipped to handle its rapid growth and continue its mission to assist victims of predatory timeshare practices.

Impact #1

The use of Baremetrics has not only provided quantitative benefits to Cancel Timeshare but also improved their operational efficiency. The automation of data tracking has freed up time for the team to focus on other important aspects of the business. The Recover feature has not only helped in recovering failed payments but also in addressing payment issues with clients in a sensitive and personalized manner. The People Insights feature has enhanced their customer service by providing detailed information about every client, enabling the team to answer questions efficiently and adjust payments and subscription settings as needed. The company is now better equipped to handle its rapid growth and continue its mission to assist victims of predatory timeshare practices.

Benefit #1	Saved hours of manual entry
Benefit #2	Recovered over $680 in failed payments in just one month
Benefit #3	Helped over 169 clients exit their timeshares in one year

Benefit #1

Saved hours of manual entry

Benefit #2

Recovered over $680 in failed payments in just one month

Benefit #3

Helped over 169 clients exit their timeshares in one year

Download PDF Version

Overview

Cancel Timeshare's Rapid Growth and Revenue Recovery with Baremetrics

Operational Impact

Quantitative Benefit