Overview
Canalbank's Digital Transformation with AuraQuantic for Enhanced Customer ExperienceAuraQuantic |
Platform as a Service (PaaS) - Application Development Platforms | |
Education Finance & Insurance | |
Product Research & Development Sales & Marketing | |
Inventory Management Time Sensitive Networking | |
System Integration Training | |
Operational Impact
The implementation of AuraQuantic has allowed Canalbank to improve the user experience for its customers, particularly its internal users. The bank has been able to create business processes that enable the business area to develop its commercial activity with a frictionless workflow, through automated forms. This has impacted the management of products and services including current and savings accounts, fixed-term deposits and cards, personal loans, credit lines, factoring, etc. Furthermore, the bank has been able to link its core banking system with the needs of other departments, creating an intermediate layer that caters to the needs of departments beyond the sales area, such as auditing, regulatory compliance, and human capital. In the future, Canalbank aims for all its personnel from different areas or departments to be able to design and manage the business processes on the AuraQuantic platform. | |