Camunda Case Studies Camunda enables Process as a Service at R+V Versicherung

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	Camunda enables Process as a Service at R+V Versicherung Camunda

Camunda enables Process as a Service at R+V Versicherung

Camunda

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Predictive Quality Analytics Process Control & Optimization
Services	Cloud Planning, Design & Implementation Services Software Design & Engineering Services
Challenge	R+V Versicherung AG, one of the largest insurance companies in Germany, was facing challenges with its old, monolithic software solution for business process management (BPM). The inflexible system required months of preparation for a release change, involving many manual tests and complete environment rebuilds. This process often resulted in system failures, negatively impacting the customer experience. Furthermore, updates were only carried out every few years, with smaller updates several times a year, limiting the company's agility and ability to respond to new requirements quickly. Read More
About Customer	R+V Versicherung AG is part of the cooperative financial services network and is one of the largest insurance companies in Germany. The company has around 17,000 employees and generates a revenue of around 20 billion EUR. In 2020, R+V Group grew its premiums written by more than 8%, significantly outperforming the sector in all categories. This success was largely due to a well-considered digital strategy, one cornerstone of which is the Camunda Platform. Read More
Solution	R+V Versicherung AG implemented the Camunda Platform to redesign its BPM architecture. This allowed the company to develop, update, and operate its process applications locally, increasing its agility and ability to respond to new requirements more quickly. The open architecture of the Camunda Platform enabled easy integration with various other architectures and frameworks, such as microservices and in-house developed applications. The platform also scales better than the previous BPM solution, allowing for better absorption of peak loads. Furthermore, the developer-friendly environment of the Camunda Platform made it easy for developers to become productive quickly, as it is easy to learn for anyone who knows common programming languages like Java. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Platform as a Service (PaaS) - Data Management Platforms

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Predictive Quality Analytics

Process Control & Optimization

Services

Cloud Planning, Design & Implementation Services

Software Design & Engineering Services

Challenge

R+V Versicherung AG, one of the largest insurance companies in Germany, was facing challenges with its old, monolithic software solution for business process management (BPM). The inflexible system required months of preparation for a release change, involving many manual tests and complete environment rebuilds. This process often resulted in system failures, negatively impacting the customer experience. Furthermore, updates were only carried out every few years, with smaller updates several times a year, limiting the company's agility and ability to respond to new requirements quickly.

About Customer

R+V Versicherung AG is part of the cooperative financial services network and is one of the largest insurance companies in Germany. The company has around 17,000 employees and generates a revenue of around 20 billion EUR. In 2020, R+V Group grew its premiums written by more than 8%, significantly outperforming the sector in all categories. This success was largely due to a well-considered digital strategy, one cornerstone of which is the Camunda Platform.

Solution

R+V Versicherung AG implemented the Camunda Platform to redesign its BPM architecture. This allowed the company to develop, update, and operate its process applications locally, increasing its agility and ability to respond to new requirements more quickly. The open architecture of the Camunda Platform enabled easy integration with various other architectures and frameworks, such as microservices and in-house developed applications. The platform also scales better than the previous BPM solution, allowing for better absorption of peak loads. Furthermore, the developer-friendly environment of the Camunda Platform made it easy for developers to become productive quickly, as it is easy to learn for anyone who knows common programming languages like Java.

Impact #1	The new microservices environment facilitated an agile approach and a productive DevOps culture, enabling a shorter time-to-market for new services.
Impact #2	The open architecture of the Camunda Platform allowed for easy integration with various other architectures and frameworks.
Impact #3	The platform scales better than the previous BPM solution, allowing for better absorption of peak loads.

Impact #1

The new microservices environment facilitated an agile approach and a productive DevOps culture, enabling a shorter time-to-market for new services.

Impact #2

The open architecture of the Camunda Platform allowed for easy integration with various other architectures and frameworks.

Impact #3

The platform scales better than the previous BPM solution, allowing for better absorption of peak loads.

Benefit #1	R+V’s product manager for all BPM engines now supports new releases several times a month with virtually no downtime.
Benefit #2	The insurance company now employs around four times more developers that can work with the Camunda-based BPM system.

Benefit #1

R+V’s product manager for all BPM engines now supports new releases several times a month with virtually no downtime.

Benefit #2

The insurance company now employs around four times more developers that can work with the Camunda-based BPM system.

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Overview

Camunda enables Process as a Service at R+V Versicherung

Operational Impact

Quantitative Benefit