Camunda Case Studies Camunda BPM at Sony

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	Camunda BPM at Sony Camunda

Camunda BPM at Sony

Camunda

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions	Logistics & Transportation Procurement
Use Cases	Supply Chain Visibility Inventory Management
Services	System Integration Software Design & Engineering Services
Challenge	Sony DADC New Media Solutions was using a proprietary workflow engine based on Oracle PL / SQL, which was originally designed for the physical production of disks. The company wanted to provide business analysts and operations with a better insight into the implemented processes and their current execution, while also increasing the flexibility to address customer demands. They were considering developing a new workflow engine, but then weighed up a ‘make or buy’ decision. The company was expecting a very high number of simultaneously running processes or events to be processed, which is why they were eager to understand the Camunda Process Engine in detail. Read More
About Customer	Sony DADC New Media Solutions provides innovative digital supply chain solutions for customers in the media industry. Specializing in the music market, systems are developed in Salzburg that enable our customers to distribute their content in all formats across all channels and on all devices, from traditional purchases and downloads to streaming on mobile platforms. The global reach of the solutions and their flexibility and scalability play a key role. Since the end of 2013, Sony has been using the Camunda BPM platform to orchestrate the digital supply chain. This includes the registration of content and metadata in the system, fully automated order processing, customer-specific processing of data as well as their delivery. Read More
Solution	Sony decided to use the Camunda BPM platform to orchestrate the digital supply chain. This includes the registration of content and metadata in the system, fully automated order processing, customer-specific processing of data as well as their delivery. The company found the BPMN standard and the work with the Camunda BPM platform very easy to learn. They were surprised at how quick and efficient they were in the implementation of new requirements. The company uses Camunda BPM to link different services of their supply chain to processes. Due to the direct execution of BPMN this is transparently comprehensible for all those involved: developers, operations and business analysts. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Functions

Logistics & Transportation

Procurement

Use Cases

Supply Chain Visibility

Inventory Management

Services

System Integration

Software Design & Engineering Services

Challenge

Sony DADC New Media Solutions was using a proprietary workflow engine based on Oracle PL / SQL, which was originally designed for the physical production of disks. The company wanted to provide business analysts and operations with a better insight into the implemented processes and their current execution, while also increasing the flexibility to address customer demands. They were considering developing a new workflow engine, but then weighed up a ‘make or buy’ decision. The company was expecting a very high number of simultaneously running processes or events to be processed, which is why they were eager to understand the Camunda Process Engine in detail.

About Customer

Sony DADC New Media Solutions provides innovative digital supply chain solutions for customers in the media industry. Specializing in the music market, systems are developed in Salzburg that enable our customers to distribute their content in all formats across all channels and on all devices, from traditional purchases and downloads to streaming on mobile platforms. The global reach of the solutions and their flexibility and scalability play a key role. Since the end of 2013, Sony has been using the Camunda BPM platform to orchestrate the digital supply chain. This includes the registration of content and metadata in the system, fully automated order processing, customer-specific processing of data as well as their delivery.

Solution

Sony decided to use the Camunda BPM platform to orchestrate the digital supply chain. This includes the registration of content and metadata in the system, fully automated order processing, customer-specific processing of data as well as their delivery. The company found the BPMN standard and the work with the Camunda BPM platform very easy to learn. They were surprised at how quick and efficient they were in the implementation of new requirements. The company uses Camunda BPM to link different services of their supply chain to processes. Due to the direct execution of BPMN this is transparently comprehensible for all those involved: developers, operations and business analysts.

Impact #1	Sony now delivers hundreds of thousands digital orders per day with Camunda, without any problems with scalability.
Impact #2	The orders add up to several hundred TB digital content per month.
Impact #3	Depending on system load, thousands of process instances are started per day, with running time varying from a few minutes to several hours or even days – often depending on how much bandwith is available to partners and how much content we deliver to them.

Impact #1

Sony now delivers hundreds of thousands digital orders per day with Camunda, without any problems with scalability.

Impact #2

The orders add up to several hundred TB digital content per month.

Impact #3

Depending on system load, thousands of process instances are started per day, with running time varying from a few minutes to several hours or even days – often depending on how much bandwith is available to partners and how much content we deliver to them.

Benefit #1	Delivery of several hundred thousand digital orders each day
Benefit #2	Orders add up to several hundred TB digital content per month
Benefit #3	Depending on system load, thousands of process instances are started per day

Benefit #1

Delivery of several hundred thousand digital orders each day

Benefit #2

Orders add up to several hundred TB digital content per month

Benefit #3

Depending on system load, thousands of process instances are started per day

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Overview

Camunda BPM at Sony

Operational Impact

Quantitative Benefit