CallTrackingMetrics
Case Studies
CallTrackingMetrics Case Study: LONG FENCE
Overview
CallTrackingMetrics Case Study: LONG FENCECallTrackingMetrics |
Platform as a Service (PaaS) - Connectivity Platforms | |
Construction & Infrastructure | |
Sales & Marketing Business Operation | |
Cloud Planning, Design & Implementation Services | |
Operational Impact
Streamlined communications leading to improved productivity of their call center. | |
Ability to replace multiple software vendors and manage their conversations within one platform. | |
Transition from a manual process to a more efficient and automated one. | |
Quantitative Benefit
Call center conversion rate increased to 49% from 30%. | |
10% increase in revenue year-over-year. | |