Qlik Case Studies CABLOG improves customer service with QlikView

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	CABLOG improves customer service with QlikView Qlik

CABLOG improves customer service with QlikView

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Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Supply Chain Visibility Inventory Management
Services	Data Science Services System Integration
Challenge	CABLOG, a leading distributor offering warehousing, storage, outsourcing, and distribution logistics services, was seeking technological innovations to improve corporate performance and the quality of its customer service. The management expressed the need to be able to quickly make and verify in-depth analyses of summary performance and detailed indicators in various corporate areas. The delivery management in the logistics, goods transportation, and distribution sectors is complex and requires considerable space where the entire logistics-distribution process can be organized and assembled. CABLOG has large indoor and outdoor areas and 15 regional transit points located throughout Italy, so the location of the shipments can be constantly monitored. Read More
About Customer	CAB Consortium was established in 1983, uniting four businesses belonging to the four Bortolato brothers. The company grew rapidly and expanded its core business in 1990 to better meet market needs, dealing in warehousing and storage. Five years later, it also ventured into distribution and logistics through the newly-created company, CABLOG. Today, CABLOG meets all of the needs for integrated logistics and is a reliable partner for transportation and outsourcing projects. The experience gained over the years has allowed the company to establish itself as a leader in the area of logistics and distribution, and is considered a benchmark for other businesses. CABLOG’s state-of-the-art machinery and highly qualified, experienced personnel enable the company to manage the entire distribution process, while ensuring experience and professionalism from the moment the goods arrive right through to their delivery. Read More
Solution	CABLOG's search for a technological partner ended with the selection of Levera, a QlikView OEM partner. Levera developed a suite of products called Nuvola, based on QlikView technology. Nuvola includes packaged functional modules which drastically reduced project-development times. The main analysis models were developed in just a few weeks, and less than two months were required for functional coverage, complete with an analysis of service levels, the profit and loss account by branch, a stock analysis in the various warehouses and an estimate and analysis of transportation. QlikView’s innovative technology, broad scalability, ease of use, speed in implementing and organizing the various reporting tools, incredible speed in analyzing data and affordable cost proved to be instrumental. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Supply Chain Visibility

Inventory Management

Services

Data Science Services

System Integration

Challenge

CABLOG, a leading distributor offering warehousing, storage, outsourcing, and distribution logistics services, was seeking technological innovations to improve corporate performance and the quality of its customer service. The management expressed the need to be able to quickly make and verify in-depth analyses of summary performance and detailed indicators in various corporate areas. The delivery management in the logistics, goods transportation, and distribution sectors is complex and requires considerable space where the entire logistics-distribution process can be organized and assembled. CABLOG has large indoor and outdoor areas and 15 regional transit points located throughout Italy, so the location of the shipments can be constantly monitored.

About Customer

CAB Consortium was established in 1983, uniting four businesses belonging to the four Bortolato brothers. The company grew rapidly and expanded its core business in 1990 to better meet market needs, dealing in warehousing and storage. Five years later, it also ventured into distribution and logistics through the newly-created company, CABLOG. Today, CABLOG meets all of the needs for integrated logistics and is a reliable partner for transportation and outsourcing projects. The experience gained over the years has allowed the company to establish itself as a leader in the area of logistics and distribution, and is considered a benchmark for other businesses. CABLOG’s state-of-the-art machinery and highly qualified, experienced personnel enable the company to manage the entire distribution process, while ensuring experience and professionalism from the moment the goods arrive right through to their delivery.

Solution

CABLOG's search for a technological partner ended with the selection of Levera, a QlikView OEM partner. Levera developed a suite of products called Nuvola, based on QlikView technology. Nuvola includes packaged functional modules which drastically reduced project-development times. The main analysis models were developed in just a few weeks, and less than two months were required for functional coverage, complete with an analysis of service levels, the profit and loss account by branch, a stock analysis in the various warehouses and an estimate and analysis of transportation. QlikView’s innovative technology, broad scalability, ease of use, speed in implementing and organizing the various reporting tools, incredible speed in analyzing data and affordable cost proved to be instrumental.

Impact #1	Gained visibility into customer service performance against key metrics.
Impact #2	Enabled corporate measurement with profit and loss account by branch.
Impact #3	Monitored logistics performance with warehouse stocking levels and transportation delivery levels.

Impact #1

Gained visibility into customer service performance against key metrics.

Impact #2

Enabled corporate measurement with profit and loss account by branch.

Impact #3

Monitored logistics performance with warehouse stocking levels and transportation delivery levels.

Benefit #1	Delivered analysis capabilities in less than 10 weeks.

Benefit #1

Delivered analysis capabilities in less than 10 weeks.

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Overview

CABLOG improves customer service with QlikView

Operational Impact

Quantitative Benefit