Zscaler Case Studies Business Continuity in the Cloud: Takeda Pharmaceutical Company's Remote Access Scaling

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	Business Continuity in the Cloud: Takeda Pharmaceutical Company's Remote Access Scaling Zscaler

Business Continuity in the Cloud: Takeda Pharmaceutical Company's Remote Access Scaling

Zscaler

Technology Category	Application Infrastructure & Middleware - Event-Driven Application Cybersecurity & Privacy - Network Security
Applicable Industries	Pharmaceuticals Telecommunications
Applicable Functions	Product Research & Development
Use Cases	Remote Control Tamper Detection
Services	Cloud Planning, Design & Implementation Services Hardware Design & Engineering Services
Challenge	Takeda Pharmaceutical Company, the oldest pharmaceutical firm in the world, faced a significant challenge following its merger with Shire PLC. The merger resulted in a 'quite-disjointed' network architecture that needed to be integrated and secured. The company's IT team, led by CISO Mike Towers, was tasked with managing systems for a global workforce of over 70,000 employees spread across 110 countries. The company had begun rolling out Zscaler Internet Access (ZIA) in late 2018 to secure employee internet egress via the cloud and provide a consistent user experience. However, the merger accelerated Takeda's migration to the cloud, pushing the company to move towards a Zero Trust, user-to-destination model as quickly as possible. The challenge was to provide secure employee connectivity for every type of worker via local internet breakouts, while maintaining a consistent policy across all locations. Read More
About Customer	Takeda Pharmaceutical Company is a Tokyo-based pharmaceutical firm, recognized as the oldest in the world. The company has a significant global presence, with over 52,000 employees spread across 110 countries and 575 locations. Takeda's 2019 acquisition of Shire PLC expanded its footprint to more than sixty office and research locations worldwide. The company's IT team, based in Cambridge, Massachusetts, manages systems for its global workforce of over 70,000 employees. Takeda is a values-driven company, with a focus on internal development and the use of proprietary technologies, applications, and intellectual property. Read More
Solution	Takeda standardized on ZIA, displacing its 'next-generation' firewalls. This gave the company greater flexibility in enabling secure employee connectivity. Zscaler's policy-based administrative controls helped Takeda become more agile, allowing the company to maintain a consistent policy regardless of where employees were located. In 2019, Takeda began rolling out Zscaler Private Access (ZPA) to deliver secure connectivity to internal resources. This was a significant cultural change for the company, but it allowed Takeda to extend remote access and retire VPN hardware. The company shifted its control and provisioning approach, focusing on providing employees with the applications they needed to get their work done, rather than where those applications resided. When the coronavirus outbreak hit in early 2020, Takeda was able to quickly pivot to ZPA, enabling the company to secure its transition to fully-remote operations. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Event-Driven Application

Cybersecurity & Privacy - Network Security

Applicable Industries

Pharmaceuticals

Telecommunications

Applicable Functions

Product Research & Development

Use Cases

Remote Control

Tamper Detection

Services

Cloud Planning, Design & Implementation Services

Hardware Design & Engineering Services

Challenge

Takeda Pharmaceutical Company, the oldest pharmaceutical firm in the world, faced a significant challenge following its merger with Shire PLC. The merger resulted in a 'quite-disjointed' network architecture that needed to be integrated and secured. The company's IT team, led by CISO Mike Towers, was tasked with managing systems for a global workforce of over 70,000 employees spread across 110 countries. The company had begun rolling out Zscaler Internet Access (ZIA) in late 2018 to secure employee internet egress via the cloud and provide a consistent user experience. However, the merger accelerated Takeda's migration to the cloud, pushing the company to move towards a Zero Trust, user-to-destination model as quickly as possible. The challenge was to provide secure employee connectivity for every type of worker via local internet breakouts, while maintaining a consistent policy across all locations.

About Customer

Takeda Pharmaceutical Company is a Tokyo-based pharmaceutical firm, recognized as the oldest in the world. The company has a significant global presence, with over 52,000 employees spread across 110 countries and 575 locations. Takeda's 2019 acquisition of Shire PLC expanded its footprint to more than sixty office and research locations worldwide. The company's IT team, based in Cambridge, Massachusetts, manages systems for its global workforce of over 70,000 employees. Takeda is a values-driven company, with a focus on internal development and the use of proprietary technologies, applications, and intellectual property.

Solution

Takeda standardized on ZIA, displacing its 'next-generation' firewalls. This gave the company greater flexibility in enabling secure employee connectivity. Zscaler's policy-based administrative controls helped Takeda become more agile, allowing the company to maintain a consistent policy regardless of where employees were located. In 2019, Takeda began rolling out Zscaler Private Access (ZPA) to deliver secure connectivity to internal resources. This was a significant cultural change for the company, but it allowed Takeda to extend remote access and retire VPN hardware. The company shifted its control and provisioning approach, focusing on providing employees with the applications they needed to get their work done, rather than where those applications resided. When the coronavirus outbreak hit in early 2020, Takeda was able to quickly pivot to ZPA, enabling the company to secure its transition to fully-remote operations.

Impact #1	The implementation of ZIA and ZPA has transformed Takeda's operations, providing secure and consistent connectivity for its global workforce. The company's shift to a Zero Trust, user-to-destination model has improved both user experience and security. The policy-based administrative controls provided by Zscaler have made Takeda more agile, allowing the company to maintain a consistent policy regardless of where employees are located. The shift to ZPA has also changed the way Takeda views VPN technology, focusing on application access rather than network access. This has allowed the company to extend remote access and retire VPN hardware, resulting in significant cost savings. The company's quick pivot to ZPA during the coronavirus outbreak demonstrated the scalability and operational stability of the solution, enabling Takeda to secure its transition to fully-remote operations.

Impact #1

The implementation of ZIA and ZPA has transformed Takeda's operations, providing secure and consistent connectivity for its global workforce. The company's shift to a Zero Trust, user-to-destination model has improved both user experience and security. The policy-based administrative controls provided by Zscaler have made Takeda more agile, allowing the company to maintain a consistent policy regardless of where employees are located. The shift to ZPA has also changed the way Takeda views VPN technology, focusing on application access rather than network access. This has allowed the company to extend remote access and retire VPN hardware, resulting in significant cost savings. The company's quick pivot to ZPA during the coronavirus outbreak demonstrated the scalability and operational stability of the solution, enabling Takeda to secure its transition to fully-remote operations.

Benefit #1	Takeda achieved 'significant cost savings' by retiring its firewall hardware, reducing the number of corporate firewall appliances from over 320 to just a dozen.
Benefit #2	The company was able to retire costly networks, eliminating the need for expensive WAN links.
Benefit #3	Takeda was able to quickly pivot to ZPA during the coronavirus outbreak, enabling the company to secure its transition to fully-remote operations.

Benefit #1

Takeda achieved 'significant cost savings' by retiring its firewall hardware, reducing the number of corporate firewall appliances from over 320 to just a dozen.

Benefit #2

The company was able to retire costly networks, eliminating the need for expensive WAN links.

Benefit #3

Takeda was able to quickly pivot to ZPA during the coronavirus outbreak, enabling the company to secure its transition to fully-remote operations.

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Overview

Business Continuity in the Cloud: Takeda Pharmaceutical Company's Remote Access Scaling

Operational Impact

Quantitative Benefit