Bullhorn Case Studies Bullhorn Transforms Recruitment Process for REACH Employment Services

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	Bullhorn Transforms Recruitment Process for REACH Employment Services Bullhorn

Bullhorn Transforms Recruitment Process for REACH Employment Services

Bullhorn

Technology Category	Sensors - GPS
Applicable Industries	Education Equipment & Machinery
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration Training
Challenge	REACH Employment Services, a leading recruitment and outsourcing company in the UAE, faced several challenges in its operations. The company needed a system that could integrate multiple recruitment departments and support its expanding portfolio of capabilities. The existing system, heavily reliant on Excel spreadsheets, was not user-friendly and required significant training for consultants. Moreover, it did not allow simple CV tracking at even a micro level. The lack of a unified process across the back office and recruitment consultants was a significant issue, especially considering that over 90% of REACH’s revenue is generated by contract recruitment, a process known for complex administration. The company also wanted to prevent the loss of intellectual property, industry knowledge, and personal information when employees left the business. Read More
About Customer	REACH Employment Services is a market leader in employees’ recruitment and outsourcing in the United Arab Emirates. Established 15 years ago, the company has offices in Abu Dhabi, Dubai, and Qatar. REACH has outsourced over 15,000 staff and now works with over 4,500 contractors. The company is registered and approved by the Ministry of Labour, allowing it to issue temporary Employment visas and operate payroll service. Over 90% of REACH’s revenue is generated by contract recruitment. The company is on its way to being recognised as one of the most trusted, reliable, and professional recruitment partners within the UAE. Read More
Solution	To address these challenges, REACH implemented Bullhorn Recruitment CRM. This heavily invested infrastructure tool was designed to support and optimise business processes. It was capable of incorporating and unifying the different methods and processes of all nine departments. The CRM was not just a KPI management tool, but a potent business tool for recruiters to support them, add value, and improve efficacy. It also helped secure business data and personal information, preventing the leak of intelligence when employees left the business. The implementation of Bullhorn transformed the way the company had been working for nearly sixteen years, boosting productivity and increasing visibility into individual performance. The software also allowed REACH to scale internationally with ease. Read More Log in to view content
Contents

Technology Category

Sensors - GPS

Applicable Industries

Education

Equipment & Machinery

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Training

Challenge

REACH Employment Services, a leading recruitment and outsourcing company in the UAE, faced several challenges in its operations. The company needed a system that could integrate multiple recruitment departments and support its expanding portfolio of capabilities. The existing system, heavily reliant on Excel spreadsheets, was not user-friendly and required significant training for consultants. Moreover, it did not allow simple CV tracking at even a micro level. The lack of a unified process across the back office and recruitment consultants was a significant issue, especially considering that over 90% of REACH’s revenue is generated by contract recruitment, a process known for complex administration. The company also wanted to prevent the loss of intellectual property, industry knowledge, and personal information when employees left the business.

About Customer

REACH Employment Services is a market leader in employees’ recruitment and outsourcing in the United Arab Emirates. Established 15 years ago, the company has offices in Abu Dhabi, Dubai, and Qatar. REACH has outsourced over 15,000 staff and now works with over 4,500 contractors. The company is registered and approved by the Ministry of Labour, allowing it to issue temporary Employment visas and operate payroll service. Over 90% of REACH’s revenue is generated by contract recruitment. The company is on its way to being recognised as one of the most trusted, reliable, and professional recruitment partners within the UAE.

Solution

To address these challenges, REACH implemented Bullhorn Recruitment CRM. This heavily invested infrastructure tool was designed to support and optimise business processes. It was capable of incorporating and unifying the different methods and processes of all nine departments. The CRM was not just a KPI management tool, but a potent business tool for recruiters to support them, add value, and improve efficacy. It also helped secure business data and personal information, preventing the leak of intelligence when employees left the business. The implementation of Bullhorn transformed the way the company had been working for nearly sixteen years, boosting productivity and increasing visibility into individual performance. The software also allowed REACH to scale internationally with ease.

Impact #1	The implementation of Bullhorn Recruitment CRM has had a transformative impact on REACH's operations. The company now operates under a unified process, with all departments integrated into a single system. This has not only improved efficiency but also enhanced the company's ability to track CVs and secure business data. The system has also given REACH more control over key activities, allowing it to lock new vacancies, report CV conversion rates, and gain visibility into new vacancy hiring trends. The company can now identify specific business trends in the UAE market, capture key data in the early stages, and act upon it before competitors. This has boosted REACH's confidence in reporting and forecasting across the business. The software has also increased visibility into individual performance, enabling REACH to invest in personalised employee training and development.

Impact #1

The implementation of Bullhorn Recruitment CRM has had a transformative impact on REACH's operations. The company now operates under a unified process, with all departments integrated into a single system. This has not only improved efficiency but also enhanced the company's ability to track CVs and secure business data. The system has also given REACH more control over key activities, allowing it to lock new vacancies, report CV conversion rates, and gain visibility into new vacancy hiring trends. The company can now identify specific business trends in the UAE market, capture key data in the early stages, and act upon it before competitors. This has boosted REACH's confidence in reporting and forecasting across the business. The software has also increased visibility into individual performance, enabling REACH to invest in personalised employee training and development.

Benefit #1	Increased control of key activities and confidence in reporting across the business
Benefit #2	Enhanced ability to forecast by capturing key data in early stages
Benefit #3	Improved ability to notice certain recruitment trends within the local economy

Benefit #1

Increased control of key activities and confidence in reporting across the business

Benefit #2

Enhanced ability to forecast by capturing key data in early stages

Benefit #3

Improved ability to notice certain recruitment trends within the local economy

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Overview

Bullhorn Transforms Recruitment Process for REACH Employment Services

Operational Impact

Quantitative Benefit