Bullhorn Case Studies Bullhorn’s CRM Enables Tiro Partners to Double Revenue and Improve Operations

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	Bullhorn’s CRM Enables Tiro Partners to Double Revenue and Improve Operations Bullhorn

Bullhorn’s CRM Enables Tiro Partners to Double Revenue and Improve Operations

Bullhorn

Technology Category	Infrastructure as a Service (IaaS) - Cloud Databases Networks & Connectivity - 5G
Applicable Industries	Cities & Municipalities Retail
Applicable Functions	Procurement
Use Cases	Smart City Operations Time Sensitive Networking
Services	System Integration Training
Challenge	Tiro Partners, a niche IT consultancy firm, was struggling with an outdated tool that was lacking in both visual appeal and functionality. The firm was experiencing poor internal communication due to consultants using disconnected systems for communication and candidate search, or not entering data at all. This situation was hindering the firm's ability to uphold its restorative and customer service-focused ethos. The firm's co-founders, Paul Conaghan and William Excell, were seeking a solution that would not only improve internal operations but also align with their principles of strong candidate-client relationships and exceptional customer experience. Read More
About Customer	Tiro Partners is a niche IT consultancy firm based in London, co-founded by Paul Conaghan and William Excell. With over 25 years of IT recruitment experience, the firm competes with major players in the recruitment field, specialising in project and product management, business analysis, architecture, development, and testing across various sectors including media, retail, and finance. The firm prides itself on its strong person-to-person candidate-client relationships and exceptional customer experience. Tiro Partners is not a corporate entity and does not aspire to be one, which has helped it to thrive in a competitive market. Read More
Solution	Tiro Partners chose to partner with Bullhorn, a customer-focused software provider. Bullhorn’s CRM was selected for its 100% cloud-based structure, ease of use, and flexibility in terms of individual consultant customisability. The CRM's automatic capture of client and candidate interactions perfectly coordinated with Tiro Partners' principles. The system's searching capabilities, email functionalities, and seamless ability to add new licenses with extensive online training were also key factors in the decision. The co-founders saw Bullhorn’s true cloud solution as the ideal platform to grow their business and build the foundations of their company. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Databases

Networks & Connectivity - 5G

Applicable Industries

Cities & Municipalities

Retail

Applicable Functions

Procurement

Use Cases

Smart City Operations

Time Sensitive Networking

Services

System Integration

Training

Challenge

Tiro Partners, a niche IT consultancy firm, was struggling with an outdated tool that was lacking in both visual appeal and functionality. The firm was experiencing poor internal communication due to consultants using disconnected systems for communication and candidate search, or not entering data at all. This situation was hindering the firm's ability to uphold its restorative and customer service-focused ethos. The firm's co-founders, Paul Conaghan and William Excell, were seeking a solution that would not only improve internal operations but also align with their principles of strong candidate-client relationships and exceptional customer experience.

About Customer

Tiro Partners is a niche IT consultancy firm based in London, co-founded by Paul Conaghan and William Excell. With over 25 years of IT recruitment experience, the firm competes with major players in the recruitment field, specialising in project and product management, business analysis, architecture, development, and testing across various sectors including media, retail, and finance. The firm prides itself on its strong person-to-person candidate-client relationships and exceptional customer experience. Tiro Partners is not a corporate entity and does not aspire to be one, which has helped it to thrive in a competitive market.

Solution

Tiro Partners chose to partner with Bullhorn, a customer-focused software provider. Bullhorn’s CRM was selected for its 100% cloud-based structure, ease of use, and flexibility in terms of individual consultant customisability. The CRM's automatic capture of client and candidate interactions perfectly coordinated with Tiro Partners' principles. The system's searching capabilities, email functionalities, and seamless ability to add new licenses with extensive online training were also key factors in the decision. The co-founders saw Bullhorn’s true cloud solution as the ideal platform to grow their business and build the foundations of their company.

Impact #1	The implementation of Bullhorn’s CRM has significantly improved Tiro Partners' operations. The system is easy to use for the whole team, leading to improved internal communication and data entry. Consultants now want to use the system, and each consultant can customise it to his or her own requirements. The firm has also been able to maintain its focus on strong candidate-client relationships and exceptional customer experience. Bullhorn’s CRM has enabled Tiro Partners to establish itself as a strong contender within the IT recruitment industry, and the firm has no plans to revert to more primitive technology.

Impact #1

The implementation of Bullhorn’s CRM has significantly improved Tiro Partners' operations. The system is easy to use for the whole team, leading to improved internal communication and data entry. Consultants now want to use the system, and each consultant can customise it to his or her own requirements. The firm has also been able to maintain its focus on strong candidate-client relationships and exceptional customer experience. Bullhorn’s CRM has enabled Tiro Partners to establish itself as a strong contender within the IT recruitment industry, and the firm has no plans to revert to more primitive technology.

Benefit #1	Tiro Partners was able to expand greatly in 2015 with Bullhorn's seamless ability to add new licenses and extensive online training.
Benefit #2	The agency doubled its revenue since moving away from the heart of the city, thanks to Bullhorn’s partnership.
Benefit #3	The company grew from two to almost ten within a short span of time due to the ease of use of the Bullhorn system.

Benefit #1

Tiro Partners was able to expand greatly in 2015 with Bullhorn's seamless ability to add new licenses and extensive online training.

Benefit #2

The agency doubled its revenue since moving away from the heart of the city, thanks to Bullhorn’s partnership.

Benefit #3

The company grew from two to almost ten within a short span of time due to the ease of use of the Bullhorn system.

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Overview

Bullhorn’s CRM Enables Tiro Partners to Double Revenue and Improve Operations

Operational Impact

Quantitative Benefit