Case Studies Buffalo Hospital Supply’s Solution for Rapid Supply Chain ROI

Edit This Case Study Record

	Buffalo Hospital Supply’s Solution for Rapid Supply Chain ROI

Buffalo Hospital Supply’s Solution for Rapid Supply Chain ROI

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Inventory Management Systems Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Supply Chain Visibility Warehouse Automation
Services	Software Design & Engineering Services System Integration
Challenge	BHS experienced double-digit growth, leading to decreased accuracy, lower service levels, and higher costs. Inventory visibility became critical but was difficult to maintain with a paper-based distribution process. The company faced increased inventory, decreased order accuracy, and higher operational costs, necessitating new supply chain processes for better visibility and effectiveness. Read More
About Customer	Buffalo Hospital Supply (BHS) is a leading distributor of disposable medical supplies and equipment in the northern U.S. They serve hospitals, nursing homes, and home health agencies across New York State and northwest Pennsylvania. BHS differentiates itself by focusing on distribution, offering flexibility to meet customer requirements, and concentrating efforts in a well-defined area. Read More
Solution	BHS selected Manhattan SCALE for its sound technology, commitment to R&D, and strong support services. The solution was implemented at their 148,000 square foot Buffalo facility, processing approximately 4,000 lines or 10,000 containers per day. The implementation included voice integration, volumetrics, and cartonization. BHS leveraged synchronized processes and visibility to increase inventory accuracy, improve on-time delivery, and reduce inefficiency. The solution also enabled worker accountability and performance metrics. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Inventory Management Systems

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Supply Chain Visibility

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Challenge

BHS experienced double-digit growth, leading to decreased accuracy, lower service levels, and higher costs. Inventory visibility became critical but was difficult to maintain with a paper-based distribution process. The company faced increased inventory, decreased order accuracy, and higher operational costs, necessitating new supply chain processes for better visibility and effectiveness.

About Customer

Buffalo Hospital Supply (BHS) is a leading distributor of disposable medical supplies and equipment in the northern U.S. They serve hospitals, nursing homes, and home health agencies across New York State and northwest Pennsylvania. BHS differentiates itself by focusing on distribution, offering flexibility to meet customer requirements, and concentrating efforts in a well-defined area.

Solution

BHS selected Manhattan SCALE for its sound technology, commitment to R&D, and strong support services. The solution was implemented at their 148,000 square foot Buffalo facility, processing approximately 4,000 lines or 10,000 containers per day. The implementation included voice integration, volumetrics, and cartonization. BHS leveraged synchronized processes and visibility to increase inventory accuracy, improve on-time delivery, and reduce inefficiency. The solution also enabled worker accountability and performance metrics.

Impact #1	Increased inventory accuracy and on-time delivery.
Impact #2	Reduced redundancy and inefficiency in warehouse operations.
Impact #3	Established worker accountability and performance metrics.

Impact #1

Increased inventory accuracy and on-time delivery.

Impact #2

Reduced redundancy and inefficiency in warehouse operations.

Impact #3

Established worker accountability and performance metrics.

Benefit #1	Picking accuracy above 99%.
Benefit #2	Staffing reduced by 30%.
Benefit #3	Return on supply chain investment achieved in just 14 months.

Benefit #1

Picking accuracy above 99%.

Benefit #2

Staffing reduced by 30%.

Benefit #3

Return on supply chain investment achieved in just 14 months.

Download PDF Version

Overview

Buffalo Hospital Supply’s Solution for Rapid Supply Chain ROI

Operational Impact

Quantitative Benefit