Brightpearl Case Studies Brightpearl's Impact on USA Lab's Inventory Management and Growth

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	Brightpearl's Impact on USA Lab's Inventory Management and Growth Brightpearl

Brightpearl's Impact on USA Lab's Inventory Management and Growth

Brightpearl

Technology Category	Functional Applications - Inventory Management Systems Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Equipment & Machinery Retail
Applicable Functions	Product Research & Development Warehouse & Inventory Management
Use Cases	Inventory Management Picking, Sorting & Positioning
Services	System Integration
Challenge	USA Lab, a Michigan-based lab equipment brand, experienced rapid growth, quadrupling in size within a few months. The company, which specializes in B2B equipment for labs and universities and DTC equipment for hemp and CBD production, began to face challenges with overselling and inventory management. In an attempt to address these issues, USA Lab opted for Cin7, a retail operating system platform. However, the platform failed to deliver on its promises, leading to further complications for the fast-growing brand. The company's experience with Cin7 highlights the risks associated with opting for a 'cheap fix' when it comes to retail operating systems. Read More
About Customer	USA Lab is a fast-growing brand based in Michigan that specializes in lab equipment. The company has experienced rapid growth, quadrupling in size in a matter of months. USA Lab operates in multiple channels, providing B2B equipment for labs and universities and DTC equipment for hemp and CBD production. The company's rapid growth led to challenges with overselling and inventory management, prompting the need for a reliable retail operating system. After a disappointing experience with Cin7, USA Lab turned to Brightpearl for a solution. Read More
Solution	In response to the challenges faced with Cin7, USA Lab turned to Brightpearl, a retail operating system with a unique, managed-by-experts approach. Brightpearl offers a wide range of instant, out-of-the-box integrations including BigCommerce, Shopify, Amazon, eBay, and QuickBooks, which was particularly important for USA Lab. The platform also features an open API and a trusted partner network that can build custom integrations in a matter of weeks. Brightpearl's key features include a powerful Automation Engine, a highly accurate Inventory Planner, and a second-to-none WMS (warehouse management system). These features play a crucial role in helping Brightpearl's customers grow fearlessly, providing a stark contrast to the disappointing experience USA Lab had with Cin7. Read More Log in to view content
Contents

Technology Category

Functional Applications - Inventory Management Systems

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Equipment & Machinery

Retail

Applicable Functions

Product Research & Development

Warehouse & Inventory Management

Use Cases

Inventory Management

Picking, Sorting & Positioning

Services

System Integration

Challenge

USA Lab, a Michigan-based lab equipment brand, experienced rapid growth, quadrupling in size within a few months. The company, which specializes in B2B equipment for labs and universities and DTC equipment for hemp and CBD production, began to face challenges with overselling and inventory management. In an attempt to address these issues, USA Lab opted for Cin7, a retail operating system platform. However, the platform failed to deliver on its promises, leading to further complications for the fast-growing brand. The company's experience with Cin7 highlights the risks associated with opting for a 'cheap fix' when it comes to retail operating systems.

About Customer

USA Lab is a fast-growing brand based in Michigan that specializes in lab equipment. The company has experienced rapid growth, quadrupling in size in a matter of months. USA Lab operates in multiple channels, providing B2B equipment for labs and universities and DTC equipment for hemp and CBD production. The company's rapid growth led to challenges with overselling and inventory management, prompting the need for a reliable retail operating system. After a disappointing experience with Cin7, USA Lab turned to Brightpearl for a solution.

Solution

In response to the challenges faced with Cin7, USA Lab turned to Brightpearl, a retail operating system with a unique, managed-by-experts approach. Brightpearl offers a wide range of instant, out-of-the-box integrations including BigCommerce, Shopify, Amazon, eBay, and QuickBooks, which was particularly important for USA Lab. The platform also features an open API and a trusted partner network that can build custom integrations in a matter of weeks. Brightpearl's key features include a powerful Automation Engine, a highly accurate Inventory Planner, and a second-to-none WMS (warehouse management system). These features play a crucial role in helping Brightpearl's customers grow fearlessly, providing a stark contrast to the disappointing experience USA Lab had with Cin7.

Impact #1	The switch to Brightpearl resulted in significant operational improvements for USA Lab. The company was able to quickly integrate Brightpearl's system into their operations, with a go-live time of just 90 days. The powerful Automation Engine and highly accurate Inventory Planner provided by Brightpearl helped USA Lab to effectively manage their inventory and avoid overselling. The company also benefited from Brightpearl's 24/7 support and professional implementation, which contrasted sharply with the 'clear-as-mud documentation' and 'disappointing, unfit-for-purpose' integrations offered by Cin7. Overall, Brightpearl's solution enabled USA Lab to continue their rapid growth without the operational challenges they had previously faced.

Impact #1

The switch to Brightpearl resulted in significant operational improvements for USA Lab. The company was able to quickly integrate Brightpearl's system into their operations, with a go-live time of just 90 days. The powerful Automation Engine and highly accurate Inventory Planner provided by Brightpearl helped USA Lab to effectively manage their inventory and avoid overselling. The company also benefited from Brightpearl's 24/7 support and professional implementation, which contrasted sharply with the 'clear-as-mud documentation' and 'disappointing, unfit-for-purpose' integrations offered by Cin7. Overall, Brightpearl's solution enabled USA Lab to continue their rapid growth without the operational challenges they had previously faced.

Benefit #1	Rapid Go-Live Time of 90 days
Benefit #2	60 hours saved each month
Benefit #3	97% success rate of Brightpearl's managed-by-experts approach

Benefit #1

Rapid Go-Live Time of 90 days

Benefit #2

60 hours saved each month

Benefit #3

97% success rate of Brightpearl's managed-by-experts approach

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Overview

Brightpearl's Impact on USA Lab's Inventory Management and Growth

Operational Impact

Quantitative Benefit