Chain.io
Case Studies
Bridging Technology Gaps: A Case Study on John S. Connor's Integration Success with Chain.io
Overview
Bridging Technology Gaps: A Case Study on John S. Connor's Integration Success with Chain.ioChain.io |
Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries | |
Transportation | |
Logistics & Transportation | |
Leasing Finance Automation Supply Chain Visibility | |
System Integration | |
Operational Impact
The partnership with Chain.io resulted in a significant improvement in John S. Connor's operational efficiency. The company was able to deliver integrations on time and without errors, a marked improvement from the issues they were facing with their legacy TMS. The ability to bridge generational software gaps meant that John S. Connor could now meet their customers at their level of technological sophistication, improving customer satisfaction. Furthermore, the smooth project management ensured that the transition from the old system to the new one was seamless, minimizing disruption to the company's operations. The excellent customer experience delivered by Chain.io also extended to John S. Connor's partners along the global supply chain, further enhancing the company's reputation. | |