Case Studies Breakthrough Performance

Edit This Case Study Record

	Breakthrough Performance

Breakthrough Performance

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Inventory Management Systems
Applicable Industries	Chemicals Electronics
Applicable Functions	Warehouse & Inventory Management Business Operation Quality Assurance
Use Cases	Inventory Management Predictive Maintenance Supply Chain Visibility
Services	System Integration Software Design & Engineering Services Training
Challenge	Epoxy Technology, a leading manufacturer of specialty adhesives, faced significant challenges due to rapid growth and reliance on manual processes. They struggled with filling customer orders by hand, tracking raw materials, and managing over 500 products with mixed ratios. Manual fill tickets led to order inaccuracies, and the lack of real-time insight made it difficult to analyze batch history or predict stock loads. This resulted in customer dissatisfaction and internal miscommunications. Epoxy needed to automate their supply chain to increase efficiency and meet growing demand. Read More
About Customer	Epoxy Technology is a prominent manufacturer of specialty adhesives used in advanced technology applications such as electronics, medical devices, semiconductors, and fiber optics. Their products are distributed in over 70 countries through a network of qualified representatives and distributors. The company has a diverse product range, with over 500 products that require precise mixed ratios. Epoxy Technology's rapid growth and high demand for their products necessitated a shift from manual processes to automated systems to maintain efficiency and customer satisfaction. Read More
Solution	Epoxy Technology implemented the Vicinity solution integrated with Microsoft Dynamics GP over the course of a year. This integration allowed them to automate their supply chain, ensuring accurate formulas and seamless data exchange between systems. The Vicinity solution enabled Epoxy to predict batches, maintain product readiness, and shorten lead times. They adopted the FIFO method for production, ensuring quality and efficient stock management. The integration also provided real-time insight into raw materials and associated costs, streamlining internal audits and order processing. Vicinity's flexibility allowed for customizations to meet Epoxy's unique needs, such as managing and shipping adhesive kits. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Inventory Management Systems

Applicable Industries

Chemicals

Electronics

Applicable Functions

Warehouse & Inventory Management

Business Operation

Quality Assurance

Use Cases

Inventory Management

Predictive Maintenance

Supply Chain Visibility

Services

System Integration

Software Design & Engineering Services

Training

Challenge

Epoxy Technology, a leading manufacturer of specialty adhesives, faced significant challenges due to rapid growth and reliance on manual processes. They struggled with filling customer orders by hand, tracking raw materials, and managing over 500 products with mixed ratios. Manual fill tickets led to order inaccuracies, and the lack of real-time insight made it difficult to analyze batch history or predict stock loads. This resulted in customer dissatisfaction and internal miscommunications. Epoxy needed to automate their supply chain to increase efficiency and meet growing demand.

About Customer

Epoxy Technology is a prominent manufacturer of specialty adhesives used in advanced technology applications such as electronics, medical devices, semiconductors, and fiber optics. Their products are distributed in over 70 countries through a network of qualified representatives and distributors. The company has a diverse product range, with over 500 products that require precise mixed ratios. Epoxy Technology's rapid growth and high demand for their products necessitated a shift from manual processes to automated systems to maintain efficiency and customer satisfaction.

Solution

Epoxy Technology implemented the Vicinity solution integrated with Microsoft Dynamics GP over the course of a year. This integration allowed them to automate their supply chain, ensuring accurate formulas and seamless data exchange between systems. The Vicinity solution enabled Epoxy to predict batches, maintain product readiness, and shorten lead times. They adopted the FIFO method for production, ensuring quality and efficient stock management. The integration also provided real-time insight into raw materials and associated costs, streamlining internal audits and order processing. Vicinity's flexibility allowed for customizations to meet Epoxy's unique needs, such as managing and shipping adhesive kits.

Impact #1	Increased efficiency with a low headcount, allowing Epoxy to predict batches and maintain product readiness.
Impact #2	Adoption of the FIFO method for production, ensuring quality and efficient stock management.
Impact #3	Streamlined order processing, reducing the need to recreate formulations for repeat customers.

Impact #1

Increased efficiency with a low headcount, allowing Epoxy to predict batches and maintain product readiness.

Impact #2

Adoption of the FIFO method for production, ensuring quality and efficient stock management.

Impact #3

Streamlined order processing, reducing the need to recreate formulations for repeat customers.

Benefit #1	Improved on-time order delivery from less than 75% to 99%.
Benefit #2	Ability to fill over 1,000 orders a month, completing over 9,500 kits.

Benefit #1

Improved on-time order delivery from less than 75% to 99%.

Benefit #2

Ability to fill over 1,000 orders a month, completing over 9,500 kits.

Download PDF Version

Overview

Breakthrough Performance

Operational Impact

Quantitative Benefit