Case Studies Bose Improves Collaboration and Strengthens Partner Networks

Edit This Case Study Record

	Bose Improves Collaboration and Strengthens Partner Networks

Bose Improves Collaboration and Strengthens Partner Networks

Technology Category	Analytics & Modeling - Predictive Analytics Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Consumer Goods Retail
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Inventory Management Predictive Replenishment Supply Chain Visibility
Services	Data Science Services System Integration
Challenge	Bose faced significant challenges in understanding its reseller channel, tracking only 50% of channel data. The company lacked detailed information on how new products were received and needed centralized reports beyond internal, ad-hoc reports. With 5,000 stores and 2,000 resellers in Europe alone, Bose recognized the importance of collecting and sharing channel intelligence to overcome data analysis challenges and better support its partner network from both an inventory and marketing perspective. The company aimed to capture 80-90% of channel data to make informed business decisions and improve communications with partners. Read More
About Customer	Bose Corporation is a renowned audio equipment manufacturer known for its high-quality products and innovative technology. The company operates globally, with a significant presence in Europe, where it has 5,000 stores and 2,000 resellers. Bose is committed to principles such as innovation, teamwork, growth, and financial viability. These principles drive the company's efforts to deliver benefits to customers, inspire employees, and ensure sustainable growth. Bose's focus on understanding the market and staying ahead of consumer trends is complemented by its dedication to improving collaboration with reseller partners. Read More
Solution	Bose implemented the E2open Channel Data Management (CDM) application to address its challenges. E2open worked directly with Bose's resellers to set up reporting templates and agree on the best processes for detailed data capture. Reseller feedback was incorporated into the system design, ensuring a focus on adding value. Robust quality control processes managed by E2open were introduced to support data collection and sharing. Inventory data was readily shared across the business, and early resistance dropped as positive results were obtained. The centralized reporting system allowed Bose to capture even the finest details, ensuring the long-term success of the initiative. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Consumer Goods

Retail

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Inventory Management

Predictive Replenishment

Supply Chain Visibility

Services

Data Science Services

System Integration

Challenge

Bose faced significant challenges in understanding its reseller channel, tracking only 50% of channel data. The company lacked detailed information on how new products were received and needed centralized reports beyond internal, ad-hoc reports. With 5,000 stores and 2,000 resellers in Europe alone, Bose recognized the importance of collecting and sharing channel intelligence to overcome data analysis challenges and better support its partner network from both an inventory and marketing perspective. The company aimed to capture 80-90% of channel data to make informed business decisions and improve communications with partners.

About Customer

Bose Corporation is a renowned audio equipment manufacturer known for its high-quality products and innovative technology. The company operates globally, with a significant presence in Europe, where it has 5,000 stores and 2,000 resellers. Bose is committed to principles such as innovation, teamwork, growth, and financial viability. These principles drive the company's efforts to deliver benefits to customers, inspire employees, and ensure sustainable growth. Bose's focus on understanding the market and staying ahead of consumer trends is complemented by its dedication to improving collaboration with reseller partners.

Solution

Bose implemented the E2open Channel Data Management (CDM) application to address its challenges. E2open worked directly with Bose's resellers to set up reporting templates and agree on the best processes for detailed data capture. Reseller feedback was incorporated into the system design, ensuring a focus on adding value. Robust quality control processes managed by E2open were introduced to support data collection and sharing. Inventory data was readily shared across the business, and early resistance dropped as positive results were obtained. The centralized reporting system allowed Bose to capture even the finest details, ensuring the long-term success of the initiative.

Impact #1	Rebates and incentives are managed more effectively, leading to better financial outcomes.
Impact #2	Top-level data is now used in quarterly business reviews, providing a comprehensive view of the business.
Impact #3	A single report template in one format ensures consistent data review formats across the organization.

Impact #1

Rebates and incentives are managed more effectively, leading to better financial outcomes.

Impact #2

Top-level data is now used in quarterly business reviews, providing a comprehensive view of the business.

Impact #3

A single report template in one format ensures consistent data review formats across the organization.

Benefit #1	Bose aimed to capture 80-90% of channel data, up from the initial 50%.

Benefit #1

Bose aimed to capture 80-90% of channel data, up from the initial 50%.

Download PDF Version

Overview

Bose Improves Collaboration and Strengthens Partner Networks

Operational Impact

Quantitative Benefit