Overview
Boosting Email Marketing Revenue: A Case Study on Hunter & GatherOctane AI |
Retail | |
Procurement Sales & Marketing | |
Operational Impact
The implementation of the Octane AI quiz and the optimization of the Klaviyo email marketing program significantly improved Hunter & Gather's email marketing performance. The quiz not only helped in growing their email list but also in creating a personalized shopping and email experience for customers. The syncing of quiz answers to Klaviyo enabled the use of zero-party data to personalize emails and suggestions, enhancing the overall customer experience. The focus on UI/UX in the redesigning of their email template also contributed to the improved performance. | |
Quantitative Benefit
Owned revenue increased to 29%, with 51% of owned revenue originating from email flows. | |
Quiz conversion rate was 21.38%, meaning one in five quiz takers completed a purchase. | |
Revenue from email flows increased by 258%. | |