BlueCat helps W&W Informatik seamlessly transition from previous DDI solution, increasing productivity and eliminating down-time

W&W Informatik, a German IT company, was facing challenges with its previous DDI vendor. The outdated version of the solution they were using had limited functionality, poor data consistency, and major issues handling high volumes of DDNS transactions. These limitations reduced the performance, reliability, and availability of the solution, hindering W&W’s productivity. Periodically, all VOIP phones would reboot causing the solution to fail, resulting in outages of the VOIP infrastructure. W&W’s network is heavily distributed across Germany and with the company’s rapid growth, they must deal with the challenge of offices frequently opening and sometimes closing. Each new office requires the setup of a small network. To support this rapid growth, W&W needed to find a DNS, DHCP and IP Address Management (DDI) solution that would grow with its network. Their network needs have evolved since their legacy solution was initially rolled out – the company’s focus has shifted to private cloud implementation, VMWare automation and server automation – and their solution was no longer able to meet their requirements. Additionally, their previous DDI vendor did not offer the ease of upgrade and support that W&W was looking for.

W&W Informatik is a German information technology company based in Ludwigsburg. It was founded in 2002 following the merge of the IT departments of all the Wüstenrot & Württembergische Group companies. W&W Informatik, a subsidiary of W&W AG, is responsible for all networks, decentralized systems, architectures and computer centers within the W&W Group. W&W’s network consists of 50,000 IP addresses (35,000 dynamic client IP addresses and 15,000 static IP addresses) and is continuing to grow, with 20,000 people accessing the network. Users typically connect through a local area network (LAN), but the 15,000 remote workers and 4,500 remote office locations also rely on VPN to connect. The DDI infrastructure is managed by a two-person DDI team based in Ludwigsburg, Germany.