Case Studies Bitdefender blocks malware at 500-year-old university

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	Bitdefender blocks malware at 500-year-old university

Bitdefender blocks malware at 500-year-old university

Technology Category	Cybersecurity & Privacy - Cloud Security Cybersecurity & Privacy - Endpoint Security
Applicable Industries	Education
Applicable Functions	Business Operation
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services
Challenge	Even though the University of Urbino’s origins extend back hundreds of years, the academic institution has an advanced IT infrastructure with modern-day requirements similar to a large enterprise. When it came to computer security, university faculty and administration were increasingly frustrated by the performance of two former antivirus solutions, ESET Nod Antivirus and Trend Micro. Users complained about system slowdowns and, more seriously, attempts to eliminate viruses were not always successful. The IT department determined that a solution with a lighter footprint would serve their needs better. Cloud deployment would keep users secure while freeing staff from server maintenance. Read More
About Customer	Founded in 1506, Italy’s Università degli Studi di Urbino Carlo Bo (University of Urbino) is today renowned for its humanities, sciences, and social degree programs. Serving 15,000 students – 5,000 of whom are enrolled in science courses – the University of Urbino has produced several patents in the biotechnology and pharmaceutical fields. The University occupies historical and architecturally significant buildings spread across the Renaissance city of Urbino and surrounding areas. Read More
Solution	The University IT team evaluated security solutions from Kaspersky Labs, McAfee, Sophos and Bitdefender. Only Bitdefender offered services delivered exclusively through the cloud. IT also was impressed with the simplicity of management and technical support provided by the Bitdefender team. Bitdefender GravityZone now defends more than 2,000 desktops, laptops, tablets and smartphones. The endpoint computing environment is primarily Windows, but also includes Linux and Macintosh. All users in the main faculty domain are protected, as are administrative and other staff who request the solution. The client software automatically installs for Active Directory users. All systems are managed through GravityZone’s Cloud Console. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Cloud Security

Cybersecurity & Privacy - Endpoint Security

Applicable Industries

Education

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

Challenge

Even though the University of Urbino’s origins extend back hundreds of years, the academic institution has an advanced IT infrastructure with modern-day requirements similar to a large enterprise. When it came to computer security, university faculty and administration were increasingly frustrated by the performance of two former antivirus solutions, ESET Nod Antivirus and Trend Micro. Users complained about system slowdowns and, more seriously, attempts to eliminate viruses were not always successful. The IT department determined that a solution with a lighter footprint would serve their needs better. Cloud deployment would keep users secure while freeing staff from server maintenance.

About Customer

Founded in 1506, Italy’s Università degli Studi di Urbino Carlo Bo (University of Urbino) is today renowned for its humanities, sciences, and social degree programs. Serving 15,000 students – 5,000 of whom are enrolled in science courses – the University of Urbino has produced several patents in the biotechnology and pharmaceutical fields. The University occupies historical and architecturally significant buildings spread across the Renaissance city of Urbino and surrounding areas.

Solution

The University IT team evaluated security solutions from Kaspersky Labs, McAfee, Sophos and Bitdefender. Only Bitdefender offered services delivered exclusively through the cloud. IT also was impressed with the simplicity of management and technical support provided by the Bitdefender team. Bitdefender GravityZone now defends more than 2,000 desktops, laptops, tablets and smartphones. The endpoint computing environment is primarily Windows, but also includes Linux and Macintosh. All users in the main faculty domain are protected, as are administrative and other staff who request the solution. The client software automatically installs for Active Directory users. All systems are managed through GravityZone’s Cloud Console.

Impact #1	The GravityZone solution immediately started resolving the persistent malware infections. There was a sharp drop in demand for interventions due to security breaches, with security-related trouble calls to the IT department dropping by 35 percent within four weeks after installing Bitdefender.
Impact #2	When the Wannacry ransomware attacked Europe, the University was not affected. The staff also was able to fine-tune GravityZone settings to target and eliminate a few lingering Cryptolocker infections.
Impact #3	The combination of GravityZone’s thin client footprint and efficient cloud delivery has eliminated system slowdowns for users. The client software scans and updates without interrupting user activity. The IT team uses Cloud Console reports to ensure that all users are secure.

Impact #1

The GravityZone solution immediately started resolving the persistent malware infections. There was a sharp drop in demand for interventions due to security breaches, with security-related trouble calls to the IT department dropping by 35 percent within four weeks after installing Bitdefender.

Impact #2

When the Wannacry ransomware attacked Europe, the University was not affected. The staff also was able to fine-tune GravityZone settings to target and eliminate a few lingering Cryptolocker infections.

Impact #3

The combination of GravityZone’s thin client footprint and efficient cloud delivery has eliminated system slowdowns for users. The client software scans and updates without interrupting user activity. The IT team uses Cloud Console reports to ensure that all users are secure.

Benefit #1	Decreased trouble calls due to security breaches by 50 percent
Benefit #2	Expanded infrastructure 25 percent without increasing IT staff
Benefit #3	Reduced security breaches by 40 percent

Benefit #1

Decreased trouble calls due to security breaches by 50 percent

Benefit #2

Expanded infrastructure 25 percent without increasing IT staff

Benefit #3

Reduced security breaches by 40 percent

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Overview

Bitdefender blocks malware at 500-year-old university

Operational Impact

Quantitative Benefit