NETSCOUT Case Studies Bio-Pharma Manages Digital Transformation with NETSCOUT

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	Bio-Pharma Manages Digital Transformation with NETSCOUT NETSCOUT

Bio-Pharma Manages Digital Transformation with NETSCOUT

NETSCOUT

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Hybrid Cloud Infrastructure as a Service (IaaS) - Private Cloud
Applicable Industries	Healthcare & Hospitals Pharmaceuticals
Applicable Functions	Discrete Manufacturing Product Research & Development
Use Cases	Edge Computing & Edge Intelligence Predictive Maintenance Process Control & Optimization
Services	Cloud Planning, Design & Implementation Services Data Science Services
Challenge	The company was undergoing a digital transformation to improve business operations efficiency. This included a shift in real estate plans with new data centers opening and older ones closing. These migrations involved new locations, a mix of company-owned and third-party facilities, and coordination with service providers contracted to manage some data center operations. The company also wanted to transition to next-generation 40GB network speeds to better support new digital platforms, next-generation security tools, and the company’s users. Additionally, the company was transitioning certain business applications and services to a hybrid Cloud environment that included both Amazon Web Services and private Cloud platforms. The Network Engineering and Security teams needed to monitor and assure that service quality and data security were not adversely impacted by Cloud migrations. Read More
About Customer	The customer is a global bio-pharmaceutical and life sciences business leader that provides health improvement solutions to citizens worldwide. As a leader in pharmaceutical and biotechnology, the company helps millions of patients facing serious health issues with medications to treat conditions ranging from cancer to heart disease and more. The company generates several billion dollars in revenue through a large-scale network that supports research & development (R&D), manufacturing, and distribution operations across some 20 data center locations. The availability and efficiency of the company’s application services are crucial to its operations. Read More
Solution	The company turned to NETSCOUT to support their digital transformation activities. To meet the visibility requirements of their 40GB network speed segments at their new data center installations, the company implemented a combination of nGenius 3900 and 5000 series packet flow switches to pass wire data traffic to InifiniStreamNG (ISNG) appliances and other monitoring tools. As the company transitions to a hybrid AWS/ private Cloud environment, nGeniusONE is providing trended data on responsiveness and application dependencies to ensure important business functions are not impacted during the transition from the traditional data center to the Cloud, or with some applications moving to the Cloud and others remaining in the data center. FDA compliance efforts are assisted by an assigned NETSCOUT Onsite Engineer, who has created nGeniusONE views to monitor performance of key services, including pharma manufacturing, clinical process, research, and custom applications crucial to the business. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Infrastructure as a Service (IaaS) - Hybrid Cloud

Infrastructure as a Service (IaaS) - Private Cloud

Applicable Industries

Healthcare & Hospitals

Pharmaceuticals

Applicable Functions

Discrete Manufacturing

Product Research & Development

Use Cases

Edge Computing & Edge Intelligence

Predictive Maintenance

Process Control & Optimization

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Challenge

The company was undergoing a digital transformation to improve business operations efficiency. This included a shift in real estate plans with new data centers opening and older ones closing. These migrations involved new locations, a mix of company-owned and third-party facilities, and coordination with service providers contracted to manage some data center operations. The company also wanted to transition to next-generation 40GB network speeds to better support new digital platforms, next-generation security tools, and the company’s users. Additionally, the company was transitioning certain business applications and services to a hybrid Cloud environment that included both Amazon Web Services and private Cloud platforms. The Network Engineering and Security teams needed to monitor and assure that service quality and data security were not adversely impacted by Cloud migrations.

About Customer

The customer is a global bio-pharmaceutical and life sciences business leader that provides health improvement solutions to citizens worldwide. As a leader in pharmaceutical and biotechnology, the company helps millions of patients facing serious health issues with medications to treat conditions ranging from cancer to heart disease and more. The company generates several billion dollars in revenue through a large-scale network that supports research & development (R&D), manufacturing, and distribution operations across some 20 data center locations. The availability and efficiency of the company’s application services are crucial to its operations.

Solution

The company turned to NETSCOUT to support their digital transformation activities. To meet the visibility requirements of their 40GB network speed segments at their new data center installations, the company implemented a combination of nGenius 3900 and 5000 series packet flow switches to pass wire data traffic to InifiniStreamNG (ISNG) appliances and other monitoring tools. As the company transitions to a hybrid AWS/ private Cloud environment, nGeniusONE is providing trended data on responsiveness and application dependencies to ensure important business functions are not impacted during the transition from the traditional data center to the Cloud, or with some applications moving to the Cloud and others remaining in the data center. FDA compliance efforts are assisted by an assigned NETSCOUT Onsite Engineer, who has created nGeniusONE views to monitor performance of key services, including pharma manufacturing, clinical process, research, and custom applications crucial to the business.

Impact #1	Enhanced safeguarding of invaluable R&D and IP against exfiltration
Impact #2	Deeper application monitoring eases regulatory compliance, protects brand, avoids penalties
Impact #3	Service assurance protects data center and 40G upgrades that in turn benefit users, improve network speed, and security tool use

Impact #1

Enhanced safeguarding of invaluable R&D and IP against exfiltration

Impact #2

Deeper application monitoring eases regulatory compliance, protects brand, avoids penalties

Impact #3

Service assurance protects data center and 40G upgrades that in turn benefit users, improve network speed, and security tool use

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Overview

Bio-Pharma Manages Digital Transformation with NETSCOUT

Operational Impact