Qlik Case Studies Bike Totaal reports and analyses key retail performance indicators for revenue, margins and costs with QlikView

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	Bike Totaal reports and analyses key retail performance indicators for revenue, margins and costs with QlikView Qlik

Bike Totaal reports and analyses key retail performance indicators for revenue, margins and costs with QlikView

Qlik

Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Retail
Applicable Functions	Sales & Marketing Business Operation
Use Cases	Supply Chain Visibility Inventory Management
Services	Data Science Services
Challenge	Bike Totaal B.V., a two-wheeler specialist group with 165 affiliated stores, faced a challenge in analyzing and reporting key performance indicators (KPIs) from its various stores. With half of the stores managed centrally and the other half decentralized, it was crucial to have a clear overview of the performance of all the stores. The company needed to know how many products each store sold, for which brands, the revenue per square meter, and so on. It was also important to provide entrepreneurs and suppliers with insight into the lead times of products and their results, so they could optimize their business operations. Prior to implementing a Business Intelligence solution, Bike Totaal collected information from various databases and Excel sheets as well as its Point of Sales system. This data was compiled and processed manually in Excel, which was time-consuming and inefficient. Read More
About Customer	Bike Totaal B.V. is a two-wheeler specialist group based in the Netherlands. Its dynamic retail organization comprises of 165 affiliated stores that are managed by independent entrepreneurs. The stores sell bicycles and bicycle accessories and provide bicycle repair services. The company is committed to providing high-quality products and services to its customers, and it relies on data to make informed decisions about its operations. The company's ability to analyze data from its various affiliated stores is crucial to its success. With half of the stores managed centrally and the other half decentralized, it is vital for Bike Totaal to have a clear overview of the performance of all the stores. Read More
Solution	In 2008, Bike Totaal decided to evaluate its reporting and analysis methodology. After deliberation with Abacus Retail, a retail automation provider, it decided to implement a Business Intelligence tool that would automate the reporting system and allow the headquarters of Bike Totaal and its affiliated entrepreneurs to independently measure the Key Performance Indicators (KPIs) for their business operations and compare these metrics with those of their colleagues. They chose QlikView for its flexibility, speed, and well-organized graphical interface. The implementation of QlikView at Bike Totaal's headquarters began in 2009. Two of their IT people took up the challenge of implementing the Business Intelligence solution at Bike Totaal. They performed an analysis of the required KPIs as well as the data required for this purpose. They linked all this data with QlikView and selected the Retail Performance Management template, created by QlikView partner Abacus Retail, as a basis. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Retail

Applicable Functions

Sales & Marketing

Business Operation

Use Cases

Supply Chain Visibility

Inventory Management

Services

Data Science Services

Challenge

Bike Totaal B.V., a two-wheeler specialist group with 165 affiliated stores, faced a challenge in analyzing and reporting key performance indicators (KPIs) from its various stores. With half of the stores managed centrally and the other half decentralized, it was crucial to have a clear overview of the performance of all the stores. The company needed to know how many products each store sold, for which brands, the revenue per square meter, and so on. It was also important to provide entrepreneurs and suppliers with insight into the lead times of products and their results, so they could optimize their business operations. Prior to implementing a Business Intelligence solution, Bike Totaal collected information from various databases and Excel sheets as well as its Point of Sales system. This data was compiled and processed manually in Excel, which was time-consuming and inefficient.

About Customer

Bike Totaal B.V. is a two-wheeler specialist group based in the Netherlands. Its dynamic retail organization comprises of 165 affiliated stores that are managed by independent entrepreneurs. The stores sell bicycles and bicycle accessories and provide bicycle repair services. The company is committed to providing high-quality products and services to its customers, and it relies on data to make informed decisions about its operations. The company's ability to analyze data from its various affiliated stores is crucial to its success. With half of the stores managed centrally and the other half decentralized, it is vital for Bike Totaal to have a clear overview of the performance of all the stores.

Solution

In 2008, Bike Totaal decided to evaluate its reporting and analysis methodology. After deliberation with Abacus Retail, a retail automation provider, it decided to implement a Business Intelligence tool that would automate the reporting system and allow the headquarters of Bike Totaal and its affiliated entrepreneurs to independently measure the Key Performance Indicators (KPIs) for their business operations and compare these metrics with those of their colleagues. They chose QlikView for its flexibility, speed, and well-organized graphical interface. The implementation of QlikView at Bike Totaal's headquarters began in 2009. Two of their IT people took up the challenge of implementing the Business Intelligence solution at Bike Totaal. They performed an analysis of the required KPIs as well as the data required for this purpose. They linked all this data with QlikView and selected the Retail Performance Management template, created by QlikView partner Abacus Retail, as a basis.

Impact #1	The automation of the reporting process resulted in substantial time efficiencies.
Impact #2	Entrepreneurs affiliated with Bike Totaal have access to statistical reports with data on revenue, margins and costs and are able to compare their KPIs to those of other stores, other regions and to Bike Totaal as a whole.
Impact #3	The user-friendly drill-downs in the QlikView Retail Dashboard allow Bike Totaal to conveniently analyse business-critical data and provide their stores with recommendations for a quick adaptation of their business operations to the changing circumstances.

Impact #1

The automation of the reporting process resulted in substantial time efficiencies.

Impact #2

Entrepreneurs affiliated with Bike Totaal have access to statistical reports with data on revenue, margins and costs and are able to compare their KPIs to those of other stores, other regions and to Bike Totaal as a whole.

Impact #3

The user-friendly drill-downs in the QlikView Retail Dashboard allow Bike Totaal to conveniently analyse business-critical data and provide their stores with recommendations for a quick adaptation of their business operations to the changing circumstances.

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Overview

Bike Totaal reports and analyses key retail performance indicators for revenue, margins and costs with QlikView

Operational Impact