IBM Case Studies BH Telecom: Pioneering in Cloud and IoT Market with Rapid Service Launch

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	BH Telecom: Pioneering in Cloud and IoT Market with Rapid Service Launch IBM

BH Telecom: Pioneering in Cloud and IoT Market with Rapid Service Launch

IBM

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Private Cloud
Applicable Industries	Telecommunications
Applicable Functions	Product Research & Development
Use Cases	Inventory Management Time Sensitive Networking
Services	Cloud Planning, Design & Implementation Services
Challenge	BH Telecom, a leading provider of communication services in Bosnia and Herzegovina, aimed to become a regional leader in cloud and Internet of Things (IoT) services. They identified a significant market gap for solutions that collect and exchange data to enable smarter environments, optimizing resources like power, water, and lighting. Additionally, they saw an opportunity in providing a robust, secure, and cost-effective infrastructure-as-a-service (IaaS) platform for enterprise clients. However, the challenge was to deliver these solutions to customers rapidly and at competitive prices. The existing environment could take months to build such a solution, which was not feasible in the face of competition. It was crucial for BH Telecom to accelerate their service delivery without compromising the reliability of their services. Read More
About Customer	BH Telecom d.d. Sarajevo, founded in 1992 and headquartered in Sarajevo, Bosnia and Herzegovina, is a leading provider of communications services. Their services include fixed-line, mobile, and broadband. The company went public in 2004 and reports annual revenues of USD 331 million. BH Telecom aims to become a regional leader in cloud and IoT services, identifying a significant market gap for solutions that enable smarter environments and provide robust, secure, and cost-effective IaaS platforms for enterprise clients. Read More
Solution	BH Telecom collaborated with BBS and IBM to create and deploy an automated cloud provisioning process based on IBM Cloud Orchestrator. This enabled the company to rapidly provision and scale resources from its private cloud environment, running on IBM Power® 770 and x86 servers. The implementation of IBM Cloud Orchestrator was completed in just nine months, a significantly short time for such a project. With this solution, BH Telecom could use pre-configured patterns to set up new enterprise customers in their private cloud quickly and efficiently, without disrupting their day-to-day business operations. The IBM solutions also facilitated BH Telecom in realizing its vision of delivering cutting-edge IoT services, with their IoT platform provider QSS Sarajevo. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Infrastructure as a Service (IaaS) - Private Cloud

Applicable Industries

Telecommunications

Applicable Functions

Product Research & Development

Use Cases

Inventory Management

Time Sensitive Networking

Services

Cloud Planning, Design & Implementation Services

Challenge

BH Telecom, a leading provider of communication services in Bosnia and Herzegovina, aimed to become a regional leader in cloud and Internet of Things (IoT) services. They identified a significant market gap for solutions that collect and exchange data to enable smarter environments, optimizing resources like power, water, and lighting. Additionally, they saw an opportunity in providing a robust, secure, and cost-effective infrastructure-as-a-service (IaaS) platform for enterprise clients. However, the challenge was to deliver these solutions to customers rapidly and at competitive prices. The existing environment could take months to build such a solution, which was not feasible in the face of competition. It was crucial for BH Telecom to accelerate their service delivery without compromising the reliability of their services.

About Customer

BH Telecom d.d. Sarajevo, founded in 1992 and headquartered in Sarajevo, Bosnia and Herzegovina, is a leading provider of communications services. Their services include fixed-line, mobile, and broadband. The company went public in 2004 and reports annual revenues of USD 331 million. BH Telecom aims to become a regional leader in cloud and IoT services, identifying a significant market gap for solutions that enable smarter environments and provide robust, secure, and cost-effective IaaS platforms for enterprise clients.

Solution

BH Telecom collaborated with BBS and IBM to create and deploy an automated cloud provisioning process based on IBM Cloud Orchestrator. This enabled the company to rapidly provision and scale resources from its private cloud environment, running on IBM Power® 770 and x86 servers. The implementation of IBM Cloud Orchestrator was completed in just nine months, a significantly short time for such a project. With this solution, BH Telecom could use pre-configured patterns to set up new enterprise customers in their private cloud quickly and efficiently, without disrupting their day-to-day business operations. The IBM solutions also facilitated BH Telecom in realizing its vision of delivering cutting-edge IoT services, with their IoT platform provider QSS Sarajevo.

Impact #1	The implementation of IBM Cloud Orchestrator has been a resounding success for BH Telecom. It has enabled the company to rapidly onboard enterprise clients to its IaaS, SaaS, PaaS, and IoT services, allowing it to expand its business into a valuable new market. The solution has also driven greater utilization of resources, enabling the company to offer customers scalable, flexible, and competitively priced solutions. Internally, the adoption of the IBM solution was smooth, and Cloud Orchestrator has become the cornerstone of development and management of BH Telecom's IaaS and IoT solutions. By automating much of the process of provisioning and scaling resources, the company has freed its employees to focus more on innovation.

Impact #1

The implementation of IBM Cloud Orchestrator has been a resounding success for BH Telecom. It has enabled the company to rapidly onboard enterprise clients to its IaaS, SaaS, PaaS, and IoT services, allowing it to expand its business into a valuable new market. The solution has also driven greater utilization of resources, enabling the company to offer customers scalable, flexible, and competitively priced solutions. Internally, the adoption of the IBM solution was smooth, and Cloud Orchestrator has become the cornerstone of development and management of BH Telecom's IaaS and IoT solutions. By automating much of the process of provisioning and scaling resources, the company has freed its employees to focus more on innovation.

Benefit #1	Reduced launch times for new services from months to hours, over 99% faster
Benefit #2	Achieved full return on investment for the IBM solution within a year and a half
Benefit #3	Architected a maximum yearly four-hour failover time, ensuring 99.999 percent uptime

Benefit #1

Reduced launch times for new services from months to hours, over 99% faster

Benefit #2

Achieved full return on investment for the IBM solution within a year and a half

Benefit #3

Architected a maximum yearly four-hour failover time, ensuring 99.999 percent uptime

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Overview

BH Telecom: Pioneering in Cloud and IoT Market with Rapid Service Launch

Operational Impact

Quantitative Benefit