NAVEX Case Studies Best-in-Class Compliance for Jefferson County Public Schools

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	Best-in-Class Compliance for Jefferson County Public Schools NAVEX

Best-in-Class Compliance for Jefferson County Public Schools

NAVEX

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Education
Applicable Functions	Business Operation
Use Cases	Regulatory Compliance Monitoring
Services	Software Design & Engineering Services System Integration
Challenge	Jefferson County Public Schools (JCPS) is a large school system with over 100,000 students and 155 schools. With a budget of $1 billion, the school system is committed to safeguarding every taxpayer dollar. However, with over 18,000 employees, there is always a risk of financial misconduct or fraud. The school system needed an effective means for employees to report any concerns they may observe regarding misconduct, financial fraud or other issues. They were looking for a hotline and integrated case management system that would be flexible, high quality and easy to work with. Read More
About Customer	Jefferson County Public Schools (JCPS) is a public school system established in 1829 in Louisville, Kentucky. It is currently one of the largest school systems in the United States, with more than 100,000 students and 155 schools. Many of these schools have received awards for excellence in education. JCPS has a budget of $1 billion and is committed to safeguarding every taxpayer dollar. The school system has over 18,000 employees, making it a large organization with a nonprofit mentality. The employees are not trying to get rich – they just care about kids. Read More
Solution	JCPS selected NAVEX Global to provide an effective means for school employees to report any concerns they may observe regarding misconduct, financial fraud or other issues. NAVEX Global's EthicsPoint was chosen as the ideal solution. The initial setup was easy, the case management system was intuitive and the end product looked very professional. When a report comes in, it is reviewed by the Director of Accounting and the heads of the security and internal audit functions. After an initial review and assessment, they decide the appropriate action to take. If the report needs to be investigated, an audit program is created using the case management software. The department leaders then work together, review and discuss case notes and communicate via the system, ensuring a higher level of security. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Education

Applicable Functions

Business Operation

Use Cases

Regulatory Compliance Monitoring

Services

Software Design & Engineering Services

System Integration

Challenge

Jefferson County Public Schools (JCPS) is a large school system with over 100,000 students and 155 schools. With a budget of $1 billion, the school system is committed to safeguarding every taxpayer dollar. However, with over 18,000 employees, there is always a risk of financial misconduct or fraud. The school system needed an effective means for employees to report any concerns they may observe regarding misconduct, financial fraud or other issues. They were looking for a hotline and integrated case management system that would be flexible, high quality and easy to work with.

About Customer

Jefferson County Public Schools (JCPS) is a public school system established in 1829 in Louisville, Kentucky. It is currently one of the largest school systems in the United States, with more than 100,000 students and 155 schools. Many of these schools have received awards for excellence in education. JCPS has a budget of $1 billion and is committed to safeguarding every taxpayer dollar. The school system has over 18,000 employees, making it a large organization with a nonprofit mentality. The employees are not trying to get rich – they just care about kids.

Solution

JCPS selected NAVEX Global to provide an effective means for school employees to report any concerns they may observe regarding misconduct, financial fraud or other issues. NAVEX Global's EthicsPoint was chosen as the ideal solution. The initial setup was easy, the case management system was intuitive and the end product looked very professional. When a report comes in, it is reviewed by the Director of Accounting and the heads of the security and internal audit functions. After an initial review and assessment, they decide the appropriate action to take. If the report needs to be investigated, an audit program is created using the case management software. The department leaders then work together, review and discuss case notes and communicate via the system, ensuring a higher level of security.

Impact #1	The hotline system influences employee behavior, making them less likely to attempt fraud due to the high risk of being caught.
Impact #2	Employees now know exactly how to voice their concerns about possible issues, either through the phone or custom web intake site.
Impact #3	The system allows for efficient workflow structure for handling reported issues.

Impact #1

The hotline system influences employee behavior, making them less likely to attempt fraud due to the high risk of being caught.

Impact #2

Employees now know exactly how to voice their concerns about possible issues, either through the phone or custom web intake site.

Impact #3

The system allows for efficient workflow structure for handling reported issues.

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Overview

Best-in-Class Compliance for Jefferson County Public Schools

Operational Impact