IBM
Case Studies
Benelux Bank: Enhancing Security and Reducing Risk with IBM Fraud Detection Solutions
Overview
Benelux Bank: Enhancing Security and Reducing Risk with IBM Fraud Detection SolutionsIBM |
Cybersecurity & Privacy - Intrusion Detection Cybersecurity & Privacy - Malware Protection | |
Finance & Insurance Retail | |
Human Resources | |
Fraud Detection Tamper Detection | |
System Integration | |
Operational Impact
The implementation of IBM's fraud detection solutions has significantly improved the bank's ability to stop fraud before it occurs. The bank can now detect if something is going on and help its customers protect their PCs before criminals can use their systems to execute fraud. This proactive approach has increased customer satisfaction, with customers appreciating the bank's efforts to ensure their transactions are executed within a secure environment. The solution has also created greater awareness and trust in the bank. Furthermore, the added security measures have enabled the bank to reduce its operational risks and the amount of money it must hold in reserve, providing a significant advantage to the bank's business case. | |
Quantitative Benefit
The solution protects approximately 230,000 of the bank's retail customers, analyzing more than 48,000 logins daily. | |
Approximately 5,200 of the bank's retail customers have downloaded the Trusteer Rapport software for malware removal and future protection. | |
The bank was able to reduce the amount of money it must hold in reserve due to reduced risk level. | |