Case Studies BeenVerified Evolves from Startup to Major Player During Five-Year Relationship with New Relic

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	BeenVerified Evolves from Startup to Major Player During Five-Year Relationship with New Relic

BeenVerified Evolves from Startup to Major Player During Five-Year Relationship with New Relic

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Software
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Real-Time Location System (RTLS)
Services	Software Design & Engineering Services System Integration
Challenge	When BeenVerified opened for business in 2007, the company had no easy way to gauge site performance. The company was totally focused on getting their product out the door, but they didn’t know if the engines were burning hot — they had almost no visibility into any of that. They could log into each machine to check the memory and CPU, but there was no centralized dashboard for overall performance of the app. The company's Senior Software Engineer's email inbox was flooded with exception notifications. This lack of visibility into the performance of their application was a major challenge for the company. Read More
About Customer	BeenVerified is a company that delivers easy, affordable access to public records by aggregating all available information — including deeds, criminal records, and court documents — in an easy-to-use interface. The company offers a full range of web and mobile apps to help ensure that everyone has instant access to high-quality data on demand. BeenVerified runs primarily on Ruby, with select applications using Java, C and PHP. For hosting, the company relies on a hybrid combination of bare-metal dedicated machines and the cloud. The company is based in New York, New York and has a team of 20 employees. Read More
Solution	BeenVerified decided to try New Relic in 2008. From the very start, it gave them an obvious performance kick. Since then, both their product and the New Relic product have matured. New Relic offers a lot of different tools that, at one time or another, have met their needs at each stage in their evolution. Today, the BeenVerified team uses New Relic in a number of ways, gaining access to near real time metrics on error rates and response times — and eliminating the need for the endless email notifications that once filled their inbox. The BeenVerified team runs an extraordinarily agile environment that relies on New Relic for visibility into every deployment. They deploy an average of 2.5 times per day, including weekends and vacations, and every time they do that, they have a New Relic screen up to make sure that nothing’s wrong with their memory, their Apdex score or their response times. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Software

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Real-Time Location System (RTLS)

Services

Software Design & Engineering Services

System Integration

Challenge

When BeenVerified opened for business in 2007, the company had no easy way to gauge site performance. The company was totally focused on getting their product out the door, but they didn’t know if the engines were burning hot — they had almost no visibility into any of that. They could log into each machine to check the memory and CPU, but there was no centralized dashboard for overall performance of the app. The company's Senior Software Engineer's email inbox was flooded with exception notifications. This lack of visibility into the performance of their application was a major challenge for the company.

About Customer

BeenVerified is a company that delivers easy, affordable access to public records by aggregating all available information — including deeds, criminal records, and court documents — in an easy-to-use interface. The company offers a full range of web and mobile apps to help ensure that everyone has instant access to high-quality data on demand. BeenVerified runs primarily on Ruby, with select applications using Java, C and PHP. For hosting, the company relies on a hybrid combination of bare-metal dedicated machines and the cloud. The company is based in New York, New York and has a team of 20 employees.

Solution

BeenVerified decided to try New Relic in 2008. From the very start, it gave them an obvious performance kick. Since then, both their product and the New Relic product have matured. New Relic offers a lot of different tools that, at one time or another, have met their needs at each stage in their evolution. Today, the BeenVerified team uses New Relic in a number of ways, gaining access to near real time metrics on error rates and response times — and eliminating the need for the endless email notifications that once filled their inbox. The BeenVerified team runs an extraordinarily agile environment that relies on New Relic for visibility into every deployment. They deploy an average of 2.5 times per day, including weekends and vacations, and every time they do that, they have a New Relic screen up to make sure that nothing’s wrong with their memory, their Apdex score or their response times.

Impact #1	New Relic enhances productivity. The BeenVerified team spends far less time tracking down bugs based on vague hunches.
Impact #2	New Relic reduces anxiety in a fast-paced, high pressure environment. By seeing how the site performs immediately after a deployment, the BeenVerified team feels more comfortable pushing code and deploying constantly.
Impact #3	New Relic boosts performance, playing a major role in helping the BeenVerified team achieve a significant acceleration in application performance.

Impact #1

New Relic enhances productivity. The BeenVerified team spends far less time tracking down bugs based on vague hunches.

Impact #2

New Relic reduces anxiety in a fast-paced, high pressure environment. By seeing how the site performs immediately after a deployment, the BeenVerified team feels more comfortable pushing code and deploying constantly.

Impact #3

New Relic boosts performance, playing a major role in helping the BeenVerified team achieve a significant acceleration in application performance.

Benefit #1	New Relic helps drop response times below 100 milliseconds.
Benefit #2	The company deploys an average of 2.5 times per day, including weekends and vacations, with the help of New Relic.

Benefit #1

New Relic helps drop response times below 100 milliseconds.

Benefit #2

The company deploys an average of 2.5 times per day, including weekends and vacations, with the help of New Relic.

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Overview

BeenVerified Evolves from Startup to Major Player During Five-Year Relationship with New Relic

Operational Impact

Quantitative Benefit