ShipHawk
Case Studies
BEDGEAR Case Study
Overview
BEDGEAR Case StudyShipHawk |
Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Warehouse Management Systems (WMS) | |
Retail | |
Logistics & Transportation Warehouse & Inventory Management | |
Inventory Management Supply Chain Visibility | |
System Integration | |
Operational Impact
Improved operational efficiency through customized shipping workflows and business rules. | |
Gained visibility into shipping operations through real-time reporting. | |
Transformed manual shipping processes into a more streamlined, automated operation. | |
Quantitative Benefit
Reduced overall rate of shipping errors by 75%. | |
Increased customer satisfaction from 98.1% to 99.4%. | |
Decreased the shipping error that involved the incorrect shipping method being used for customer accounts by 92%. | |