Case Studies Becker Safety & Supply Replaces Unreliable WMS with RF-SMART

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	Becker Safety & Supply Replaces Unreliable WMS with RF-SMART

Becker Safety & Supply Replaces Unreliable WMS with RF-SMART

Technology Category	Functional Applications - Inventory Management Systems Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Oil & Gas
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Picking, Sorting & Positioning Warehouse Automation
Services	System Integration Training
Challenge	Becker Safety & Supply faced significant challenges with their initial warehouse management system (WMS). The system had major data discrepancies, particularly between what the scanners reported and what was in NetSuite. This led to wasted time and logistical issues, especially at receiving, where the system did not allow for receipts from mobile devices. The previous WMS was also clunky and not user-friendly, causing inefficiencies and errors in order fulfillment. Read More
About Customer	Becker Safety & Supply is a wholesale safety supply business that serves the oil and gas, emergency services, and janitorial industries. The company operates through both distribution and retail channels, offering a variety of ways to serve their customers. As a growing business, Becker Safety & Supply transitioned from manual paper processes to using NetSuite and a warehouse management system (WMS) in 2016. However, their initial WMS did not meet their needs, prompting them to seek a more reliable solution. Read More
Solution	Becker Safety & Supply decided to replace their initial WMS with RF-SMART after evaluating several other solutions. RF-SMART was chosen for its ease of use and functionality, particularly its mobile device capabilities. The new system allowed employees to quickly determine order status, reducing the need to retrace steps or hunt for missing items. RF-SMART also improved the receiving process by allowing multiple employees to work simultaneously and receive multiple purchase orders, eliminating previous bottlenecks. The system's real-time updates to NetSuite and its ability to handle serialized items further enhanced operational efficiency. Read More Log in to view content
Contents

Technology Category

Functional Applications - Inventory Management Systems

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Oil & Gas

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Picking, Sorting & Positioning

Warehouse Automation

Services

System Integration

Training

Challenge

Becker Safety & Supply faced significant challenges with their initial warehouse management system (WMS). The system had major data discrepancies, particularly between what the scanners reported and what was in NetSuite. This led to wasted time and logistical issues, especially at receiving, where the system did not allow for receipts from mobile devices. The previous WMS was also clunky and not user-friendly, causing inefficiencies and errors in order fulfillment.

About Customer

Becker Safety & Supply is a wholesale safety supply business that serves the oil and gas, emergency services, and janitorial industries. The company operates through both distribution and retail channels, offering a variety of ways to serve their customers. As a growing business, Becker Safety & Supply transitioned from manual paper processes to using NetSuite and a warehouse management system (WMS) in 2016. However, their initial WMS did not meet their needs, prompting them to seek a more reliable solution.

Solution

Becker Safety & Supply decided to replace their initial WMS with RF-SMART after evaluating several other solutions. RF-SMART was chosen for its ease of use and functionality, particularly its mobile device capabilities. The new system allowed employees to quickly determine order status, reducing the need to retrace steps or hunt for missing items. RF-SMART also improved the receiving process by allowing multiple employees to work simultaneously and receive multiple purchase orders, eliminating previous bottlenecks. The system's real-time updates to NetSuite and its ability to handle serialized items further enhanced operational efficiency.

Impact #1	RF-SMART's cycle counting improved inventory accuracy by at least 10x, eliminating the need for physical inventories and reducing constant inventory adjustments.
Impact #2	The picking and packing functions of RF-SMART improved order accuracy to 99%, enhancing customer satisfaction and retention.
Impact #3	The system's real-time updates and picked bin visibility prevented over-promising products to customers and reduced safety stock.

Impact #1

RF-SMART's cycle counting improved inventory accuracy by at least 10x, eliminating the need for physical inventories and reducing constant inventory adjustments.

Impact #2

The picking and packing functions of RF-SMART improved order accuracy to 99%, enhancing customer satisfaction and retention.

Impact #3

The system's real-time updates and picked bin visibility prevented over-promising products to customers and reduced safety stock.

Benefit #1	Inventory accuracy improved by at least 10x due to RF-SMART's cycle counting.
Benefit #2	Picking accuracy reached 99% with the implementation of RF-SMART.

Benefit #1

Inventory accuracy improved by at least 10x due to RF-SMART's cycle counting.

Benefit #2

Picking accuracy reached 99% with the implementation of RF-SMART.

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Overview

Becker Safety & Supply Replaces Unreliable WMS with RF-SMART

Operational Impact

Quantitative Benefit