Case Studies BCDR is OneSource of a Healthy Business

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	BCDR is OneSource of a Healthy Business

BCDR is OneSource of a Healthy Business

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Healthcare & Hospitals Professional Service
Applicable Functions	Business Operation Facility Management
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Primary Care Associates, a healthcare provider, faced a critical situation when their main server containing vital digital x-rays failed. The server's warranty had expired, and replacing it would have caused significant downtime, impacting their ability to diagnose and treat patients. The urgency of the situation required a swift and effective solution to avoid operational disruption. Read More
About Customer	Primary Care Associates is a physician's office that deals with critical patient records, including digital x-rays, on a daily basis. The healthcare provider relies heavily on their server infrastructure to store and access these vital records for patient diagnosis and treatment. The company operates in a high-stakes environment where any downtime can severely impact their ability to provide timely medical care. They reached out to OneSource Technology, a Kansas-based Managed Service Provider (MSP) that serves various industries, including healthcare, accounting firms, and law firms, to resolve their server failure issue. Read More
Solution	OneSource Technology quickly diagnosed the server issue and determined that fixing the old server was not worth the time and effort. Instead, they booted up a virtual copy of the failed server using their Datto SIRIS device within an hour. This virtual server was a significant upgrade, running much faster than the old one. Primary Care Associates operated in this recovery environment for three months while OneSource ordered and implemented a new physical server. The data was then seamlessly migrated to the new server, thanks to the Datto SIRIS device. This approach allowed Primary Care to avoid a rushed decision and ensured a strategic, well-thought-out replacement of their server infrastructure. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Healthcare & Hospitals

Professional Service

Applicable Functions

Business Operation

Facility Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Primary Care Associates, a healthcare provider, faced a critical situation when their main server containing vital digital x-rays failed. The server's warranty had expired, and replacing it would have caused significant downtime, impacting their ability to diagnose and treat patients. The urgency of the situation required a swift and effective solution to avoid operational disruption.

About Customer

Primary Care Associates is a physician's office that deals with critical patient records, including digital x-rays, on a daily basis. The healthcare provider relies heavily on their server infrastructure to store and access these vital records for patient diagnosis and treatment. The company operates in a high-stakes environment where any downtime can severely impact their ability to provide timely medical care. They reached out to OneSource Technology, a Kansas-based Managed Service Provider (MSP) that serves various industries, including healthcare, accounting firms, and law firms, to resolve their server failure issue.

Solution

OneSource Technology quickly diagnosed the server issue and determined that fixing the old server was not worth the time and effort. Instead, they booted up a virtual copy of the failed server using their Datto SIRIS device within an hour. This virtual server was a significant upgrade, running much faster than the old one. Primary Care Associates operated in this recovery environment for three months while OneSource ordered and implemented a new physical server. The data was then seamlessly migrated to the new server, thanks to the Datto SIRIS device. This approach allowed Primary Care to avoid a rushed decision and ensured a strategic, well-thought-out replacement of their server infrastructure.

Impact #1	The recovery process was seamless for Primary Care Associates, with negligible downtime.
Impact #2	The virtual server provided by Datto SIRIS was a significant upgrade, running faster than the old server.
Impact #3	The solution allowed Primary Care to avoid a knee-jerk reaction and make a strategic decision for server replacement.

Impact #1

The recovery process was seamless for Primary Care Associates, with negligible downtime.

Impact #2

The virtual server provided by Datto SIRIS was a significant upgrade, running faster than the old server.

Impact #3

The solution allowed Primary Care to avoid a knee-jerk reaction and make a strategic decision for server replacement.

Benefit #1	The recovery environment was operational for three months, providing ample time for a strategic server replacement.
Benefit #2	The downtime was negligible compared to the days it would have taken with a cloud-only solution.

Benefit #1

The recovery environment was operational for three months, providing ample time for a strategic server replacement.

Benefit #2

The downtime was negligible compared to the days it would have taken with a cloud-only solution.

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Overview

BCDR is OneSource of a Healthy Business

Operational Impact

Quantitative Benefit