Case Studies Bay Federal Credit Union Enjoys Comprehensive Security and Compliance with the AWN CyberSOC™ Service

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	Bay Federal Credit Union Enjoys Comprehensive Security and Compliance with the AWN CyberSOC™ Service

Bay Federal Credit Union Enjoys Comprehensive Security and Compliance with the AWN CyberSOC™ Service

Technology Category	Cybersecurity & Privacy - Network Security Cybersecurity & Privacy - Security Compliance
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Intrusion Detection Systems Regulatory Compliance Monitoring Remote Asset Management
Services	Cybersecurity Services System Integration
Challenge	Bay Federal Credit Union faced ongoing security challenges due to its diverse IT infrastructure, which includes workstations, servers, routers, and switches across six physical locations. The environment also includes a corporate network, an ATM network, and several cloud-based solutions. The company needed to leverage advanced tools with minimal administrative overhead. Additionally, Bay Federal required a proactive partner to meet enhanced expectations and compliance requirements, including National Credit Union Administration (NCUA) guidance and Payment Card Industry Data Security Standard (PCI DSS) requirements. The credit union also needed detailed reporting to support governance and compliance requirements. Read More
About Customer	Bay Federal Credit Union is a locally-owned financial institution along the central coast of California with over $995 million in assets. It provides full-service financial products and solutions, both online and from five branch locations in Santa Cruz, Monterey, and San Benito counties. Serving 71,000 members, Bay Federal is the largest locally-owned credit union on California’s central coast. The credit union employs 220 people and operates five branch locations. Its IT infrastructure includes workstations, servers, routers, and switches across six physical locations, along with a corporate network, an ATM network, and several cloud-based solutions. Read More
Solution	Bay Federal Credit Union partnered with Arctic Wolf to leverage their AWN CyberSOC™ service and Concierge Security™ team. The service was customized to fit Bay Federal's operational and security requirements. The IT team immediately saw benefits, such as discovering a potential phishing attack and receiving prompt notifications of unauthorized events like network scanning and privilege escalation. The reporting features of Arctic Wolf helped maintain an optimal security and compliance posture. The service also facilitated compliance with NCUA and PCI DSS requirements through robust reporting capabilities. The personalized relationship with the Concierge Security team allowed Bay Federal to minimize time spent on compliance and focus on IT projects that add business value. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Network Security

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Intrusion Detection Systems

Regulatory Compliance Monitoring

Remote Asset Management

Services

Cybersecurity Services

System Integration

Challenge

Bay Federal Credit Union faced ongoing security challenges due to its diverse IT infrastructure, which includes workstations, servers, routers, and switches across six physical locations. The environment also includes a corporate network, an ATM network, and several cloud-based solutions. The company needed to leverage advanced tools with minimal administrative overhead. Additionally, Bay Federal required a proactive partner to meet enhanced expectations and compliance requirements, including National Credit Union Administration (NCUA) guidance and Payment Card Industry Data Security Standard (PCI DSS) requirements. The credit union also needed detailed reporting to support governance and compliance requirements.

About Customer

Bay Federal Credit Union is a locally-owned financial institution along the central coast of California with over $995 million in assets. It provides full-service financial products and solutions, both online and from five branch locations in Santa Cruz, Monterey, and San Benito counties. Serving 71,000 members, Bay Federal is the largest locally-owned credit union on California’s central coast. The credit union employs 220 people and operates five branch locations. Its IT infrastructure includes workstations, servers, routers, and switches across six physical locations, along with a corporate network, an ATM network, and several cloud-based solutions.

Solution

Bay Federal Credit Union partnered with Arctic Wolf to leverage their AWN CyberSOC™ service and Concierge Security™ team. The service was customized to fit Bay Federal's operational and security requirements. The IT team immediately saw benefits, such as discovering a potential phishing attack and receiving prompt notifications of unauthorized events like network scanning and privilege escalation. The reporting features of Arctic Wolf helped maintain an optimal security and compliance posture. The service also facilitated compliance with NCUA and PCI DSS requirements through robust reporting capabilities. The personalized relationship with the Concierge Security team allowed Bay Federal to minimize time spent on compliance and focus on IT projects that add business value.

Impact #1	Comprehensive visibility across all locations and resources supported by the security team.
Impact #2	Flexibility to adapt to changing environments and ingest new data sources.
Impact #3	Robust reporting to help achieve and enhance industry compliance.

Impact #1

Comprehensive visibility across all locations and resources supported by the security team.

Impact #2

Flexibility to adapt to changing environments and ingest new data sources.

Impact #3

Robust reporting to help achieve and enhance industry compliance.

Benefit #1	Bay Federal Credit Union serves 71,000 members.
Benefit #2	The credit union has over $995 million in assets.
Benefit #3	Bay Federal employs 220 people.

Benefit #1

Bay Federal Credit Union serves 71,000 members.

Benefit #2

The credit union has over $995 million in assets.

Benefit #3

Bay Federal employs 220 people.

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Overview

Bay Federal Credit Union Enjoys Comprehensive Security and Compliance with the AWN CyberSOC™ Service

Operational Impact

Quantitative Benefit