NETSCOUT Case Studies Banpará Grows and Adopts NETSCOUT to Ensure Quality of Services

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	Banpará Grows and Adopts NETSCOUT to Ensure Quality of Services NETSCOUT

Banpará Grows and Adopts NETSCOUT to Ensure Quality of Services

NETSCOUT

Technology Category	Analytics & Modeling - Real Time Analytics Networks & Connectivity - WiFi
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Real-Time Location System (RTLS)
Services	System Integration Testing & Certification
Challenge	Banpará, a retail bank in Brazil, was facing a significant challenge as it sought to expand its network. The bank's ambitious expansion plans required a technology update. With an extensive network of its own, the bank needed proactive monitoring to prevent service issues. The bank's growth and the nature of today's financial market required technological controls that far surpassed the resources of Banpará's legacy systems. In order to maintain the availability of the bank's services as well as uninterrupted and secure IP communications, Banpará needed to update its infrastructure. They were in the market for a less reactive and more proactive monitoring structure. Read More
About Customer	Banpará, Pará State Bank, is one of the five banks owned by Brazilian states today, and is considered one of the best retail banks in Brazil. It was founded 57 years ago in 1961, and in the last seven of its history has grown more than in the first 50. In 2011, the bank had 42 branches, and has expanded its branches to all 144 municipalities in the state of Pará by the end of 2018. In the last seven years Banpará more than doubled its asset movements and the value of its loan portfolio increased by more than five times, from 800 million reais to more than four billion. As a public bank, Banpará’s mission is to foster the development of the State of Pará, the second largest state in the country, covering more than one and a half thousand square kilometers, and possessing a diversified and geographically decentralized economy: 25% is concentrated in the metropolitan region of the capital, Belém, and 75% in the interior of the state. Read More
Solution	After proof of concept, NETSCOUT was chosen as the best option. Key drivers were NETSCOUT’s technology and its ability to give the bank the necessary support. Banpará has adopted the nGeniusONE Service Assurance platform. While aggregation devices and TAPs ensure full network traffic visibility, NETSCOUT analytics solutions help deliver a comprehensive view of service and application performance, which includes monitoring the entire virtualized environment with vSTREAM - a virtual appliance that extends Adaptive Service Intelligence™ (ASI) technology to virtual and public or private cloud environments. The nGenius packet flow switch aggregates and directs all network traffic, making it possible to optimize the use of next generation InfiniStreamNG appliances – which ensure complete control as they capture, order and analyze environments that demand large bandwidth in real time. All these complex tasks are integrated with nGeniusONE, the analytical module of the solution, where services behavior and performance go through continuous scrutiny to detect deviations and anomalies, preventing downtime and any impact on the bank clients’ routine. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Networks & Connectivity - WiFi

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Real-Time Location System (RTLS)

Services

System Integration

Testing & Certification

Challenge

Banpará, a retail bank in Brazil, was facing a significant challenge as it sought to expand its network. The bank's ambitious expansion plans required a technology update. With an extensive network of its own, the bank needed proactive monitoring to prevent service issues. The bank's growth and the nature of today's financial market required technological controls that far surpassed the resources of Banpará's legacy systems. In order to maintain the availability of the bank's services as well as uninterrupted and secure IP communications, Banpará needed to update its infrastructure. They were in the market for a less reactive and more proactive monitoring structure.

About Customer

Banpará, Pará State Bank, is one of the five banks owned by Brazilian states today, and is considered one of the best retail banks in Brazil. It was founded 57 years ago in 1961, and in the last seven of its history has grown more than in the first 50. In 2011, the bank had 42 branches, and has expanded its branches to all 144 municipalities in the state of Pará by the end of 2018. In the last seven years Banpará more than doubled its asset movements and the value of its loan portfolio increased by more than five times, from 800 million reais to more than four billion. As a public bank, Banpará’s mission is to foster the development of the State of Pará, the second largest state in the country, covering more than one and a half thousand square kilometers, and possessing a diversified and geographically decentralized economy: 25% is concentrated in the metropolitan region of the capital, Belém, and 75% in the interior of the state.

Solution

After proof of concept, NETSCOUT was chosen as the best option. Key drivers were NETSCOUT’s technology and its ability to give the bank the necessary support. Banpará has adopted the nGeniusONE Service Assurance platform. While aggregation devices and TAPs ensure full network traffic visibility, NETSCOUT analytics solutions help deliver a comprehensive view of service and application performance, which includes monitoring the entire virtualized environment with vSTREAM - a virtual appliance that extends Adaptive Service Intelligence™ (ASI) technology to virtual and public or private cloud environments. The nGenius packet flow switch aggregates and directs all network traffic, making it possible to optimize the use of next generation InfiniStreamNG appliances – which ensure complete control as they capture, order and analyze environments that demand large bandwidth in real time. All these complex tasks are integrated with nGeniusONE, the analytical module of the solution, where services behavior and performance go through continuous scrutiny to detect deviations and anomalies, preventing downtime and any impact on the bank clients’ routine.

Impact #1	The proactive monitoring that the NETSCOUT solution provides allows the bank to proactively monitor the network, identifying service degradations before a link crashes or a server fails, potentially leading to an outage.
Impact #2	These trends can be detected and corrections made before issues occur.
Impact #3	The new network speed and the quality of its services allowed for the creation of different channel access and new digital services, as well as better communication capabilities, resulting in greater satisfaction for both internal and external customers.

Impact #1

The proactive monitoring that the NETSCOUT solution provides allows the bank to proactively monitor the network, identifying service degradations before a link crashes or a server fails, potentially leading to an outage.

Impact #2

These trends can be detected and corrections made before issues occur.

Impact #3

The new network speed and the quality of its services allowed for the creation of different channel access and new digital services, as well as better communication capabilities, resulting in greater satisfaction for both internal and external customers.

Benefit #1	In the last seven years Banpará more than doubled its asset movements
Benefit #2	The value of its loan portfolio increased by more than five times, from 800 million reais to more than four billion.

Benefit #1

In the last seven years Banpará more than doubled its asset movements

Benefit #2

The value of its loan portfolio increased by more than five times, from 800 million reais to more than four billion.

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Overview

Banpará Grows and Adopts NETSCOUT to Ensure Quality of Services

Operational Impact

Quantitative Benefit