NETSCOUT Case Studies Bank Assures Trading Apps and Operations Services With nGeniusONE

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	Bank Assures Trading Apps and Operations Services With nGeniusONE NETSCOUT

Bank Assures Trading Apps and Operations Services With nGeniusONE

NETSCOUT

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	The bank was facing a challenge as their existing network management tool was nearing the end of its useful life. They needed a new service assurance solution that could provide visibility into banking and trading services in their digitally transforming environment. The bank's requirements included application analysis for critical back-office services, infrastructure visibility for end-to-end visibility between private data centers, AWS cloud, and their distributed bank branches, simultaneous support in single management application for analysis of network packet traffic and NetFlow data, and performance management use cases and capabilities to address troubleshooting, early warning of emerging issues, utilization trending, capacity planning, end-user experience analysis, in a single analysis platform. Read More
About Customer	The customer is a well-respected global financial services company, one of the largest financial organizations in their region. They provide business and consumer banking to millions of customers worldwide, as well as financial trading and global securities services to institutional investors. This includes consulting expertise and custodial management. The company has tens of thousands of employees working across thousands of local branch offices, supporting millions of customers throughout their Latin American business region. The digital environment for this banking organization supports customer financial activities through a complex, distributed network of branch offices, automated teller machines (ATM), contact centers, online, and mobile applications. This demands the highest performance in application services to ensure transactions are completed with speed and efficiency. Read More
Solution	The bank selected NETSCOUT’s innovative nGeniusONE Service Assurance solution with InfiniStreamNG (ISNG) appliances for packet monitoring and nGenius Flow Collectors for NetFlow. The ISNG 6900 and 2600 series appliances were implemented to monitor the traffic coming into and going out of the bank’s private data centers. The real-user packets are used to evaluate and troubleshoot performance of trading applications, as well as business operations applications, such as Cisco Webex and Google Suite, among others. The nGenius 3400 series Collectors were deployed in the data centers to focus on global visibility into the NetFlow traffic from the bank’s extensive branch environment. This provides traffic and application information to track top applications in use, top users and conversations by application, and application utilization over time. Planning for capacity changes and budget adjustments is more precise with these trended details. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

The bank was facing a challenge as their existing network management tool was nearing the end of its useful life. They needed a new service assurance solution that could provide visibility into banking and trading services in their digitally transforming environment. The bank's requirements included application analysis for critical back-office services, infrastructure visibility for end-to-end visibility between private data centers, AWS cloud, and their distributed bank branches, simultaneous support in single management application for analysis of network packet traffic and NetFlow data, and performance management use cases and capabilities to address troubleshooting, early warning of emerging issues, utilization trending, capacity planning, end-user experience analysis, in a single analysis platform.

About Customer

The customer is a well-respected global financial services company, one of the largest financial organizations in their region. They provide business and consumer banking to millions of customers worldwide, as well as financial trading and global securities services to institutional investors. This includes consulting expertise and custodial management. The company has tens of thousands of employees working across thousands of local branch offices, supporting millions of customers throughout their Latin American business region. The digital environment for this banking organization supports customer financial activities through a complex, distributed network of branch offices, automated teller machines (ATM), contact centers, online, and mobile applications. This demands the highest performance in application services to ensure transactions are completed with speed and efficiency.

Solution

The bank selected NETSCOUT’s innovative nGeniusONE Service Assurance solution with InfiniStreamNG (ISNG) appliances for packet monitoring and nGenius Flow Collectors for NetFlow. The ISNG 6900 and 2600 series appliances were implemented to monitor the traffic coming into and going out of the bank’s private data centers. The real-user packets are used to evaluate and troubleshoot performance of trading applications, as well as business operations applications, such as Cisco Webex and Google Suite, among others. The nGenius 3400 series Collectors were deployed in the data centers to focus on global visibility into the NetFlow traffic from the bank’s extensive branch environment. This provides traffic and application information to track top applications in use, top users and conversations by application, and application utilization over time. Planning for capacity changes and budget adjustments is more precise with these trended details.

Impact #1	The bank now has visibility without borders from branch offices, to data center, to AWS cloud for all applications from the nGeniusONE Service Assurance solution.
Impact #2	The bank can now protect employee productivity, customer service, planning, and budgeting across the WAN to branch office in a cost-effective manner.
Impact #3	The bank can now leverage NETSCOUT for all their service assurance requirements, providing cost savings through vendor management and consolidation simplification with fewer boxes and suppliers to administer.

Impact #1

The bank now has visibility without borders from branch offices, to data center, to AWS cloud for all applications from the nGeniusONE Service Assurance solution.

Impact #2

The bank can now protect employee productivity, customer service, planning, and budgeting across the WAN to branch office in a cost-effective manner.

Impact #3

The bank can now leverage NETSCOUT for all their service assurance requirements, providing cost savings through vendor management and consolidation simplification with fewer boxes and suppliers to administer.

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Overview

Bank Assures Trading Apps and Operations Services With nGeniusONE

Operational Impact