DocuWare Case Studies Bank Achieves AP Process Improvement with Cloud-based Digital Workflows and Secure Document Storage

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	Bank Achieves AP Process Improvement with Cloud-based Digital Workflows and Secure Document Storage DocuWare

Bank Achieves AP Process Improvement with Cloud-based Digital Workflows and Secure Document Storage

DocuWare

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Finance & Insurance
Applicable Functions	Procurement
Use Cases	Process Control & Optimization
Services	Cloud Planning, Design & Implementation Services
Challenge	Southeast National Bank (SENB) was relying on a time-intensive paper-based system for their accounts payable department. The process involved making copies and shipping documents between branches for approval. This was not only laborious but also slowed down the invoice approval process significantly. The bank was ready to improve their accounting processes and streamline their workflow. They were looking for a solution that offered flexibility, security, and a quick onramp time. Read More
About Customer	Southeast National Bank (SENB) is a regional bank located in the United States. It operates through 5 branches and employs 65 people. The bank offers a full range of banking services. The bank was looking to modernize its invoice approval process, eliminate manual time-intensive tasks, and position the company for growth. They were particularly interested in improving their accounts payable process, which was heavily reliant on paper-based systems. Read More
Solution	SENB's IT vendor evaluated the bank’s workflow and developed a simpler process using DocuWare Cloud. Employees were brought together for a training session and everyone quickly got onboard. Today, invoices and other accounts payable documents are routed through a digital workflow and approval process using electronic stamps. DocuWare interfaces with the bank’s general ledger software, Phoenix, and an accounts payable software, Banktel Systems, to streamline the entire process. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Finance & Insurance

Applicable Functions

Procurement

Use Cases

Process Control & Optimization

Services

Cloud Planning, Design & Implementation Services

Challenge

Southeast National Bank (SENB) was relying on a time-intensive paper-based system for their accounts payable department. The process involved making copies and shipping documents between branches for approval. This was not only laborious but also slowed down the invoice approval process significantly. The bank was ready to improve their accounting processes and streamline their workflow. They were looking for a solution that offered flexibility, security, and a quick onramp time.

About Customer

Southeast National Bank (SENB) is a regional bank located in the United States. It operates through 5 branches and employs 65 people. The bank offers a full range of banking services. The bank was looking to modernize its invoice approval process, eliminate manual time-intensive tasks, and position the company for growth. They were particularly interested in improving their accounts payable process, which was heavily reliant on paper-based systems.

Solution

SENB's IT vendor evaluated the bank’s workflow and developed a simpler process using DocuWare Cloud. Employees were brought together for a training session and everyone quickly got onboard. Today, invoices and other accounts payable documents are routed through a digital workflow and approval process using electronic stamps. DocuWare interfaces with the bank’s general ledger software, Phoenix, and an accounts payable software, Banktel Systems, to streamline the entire process.

Impact #1	The bank’s entire accounts payable process changed for the better. Their old process was labor and time-intensive requiring them to make copies and ship them from branch to branch.
Impact #2	Today’s process is very transparent and invoices are never “lost” in transit or left on someone’s desk.
Impact #3	With DocuWare in place, Southeast National bank is positioned to grow without needing to add more staff.

Impact #1

The bank’s entire accounts payable process changed for the better. Their old process was labor and time-intensive requiring them to make copies and ship them from branch to branch.

Impact #2

Today’s process is very transparent and invoices are never “lost” in transit or left on someone’s desk.

Impact #3

With DocuWare in place, Southeast National bank is positioned to grow without needing to add more staff.

Benefit #1	Invoice approval time dropped from one week to a few hours.

Benefit #1

Invoice approval time dropped from one week to a few hours.

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Overview

Bank Achieves AP Process Improvement with Cloud-based Digital Workflows and Secure Document Storage

Operational Impact

Quantitative Benefit