BitTitan Case Studies Bang Industries leverages MSPComplete to sell and onboard SMB customers to Office 365

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	Bang Industries leverages MSPComplete to sell and onboard SMB customers to Office 365 BitTitan

Bang Industries leverages MSPComplete to sell and onboard SMB customers to Office 365

BitTitan

Technology Category	Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Telecommunications
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Predictive Maintenance Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Bang Industries, a bilingual Canadian managed services provider, was looking to grow their business and scale up their capabilities across their core services and sales process. They recognized the need to evolve to stay ahead of the competition, which meant improving the sales process and using automation across the entire business. They were also looking to upgrade their tools over the manual experiences. For instance, a project that was done using standard Microsoft tools was delayed due to slow transfer speed. They began exploring options to get around these problems. Read More
About Customer	Bang Industries is a bilingual Canadian managed services provider that offers cloud-based solutions. The company was looking to grow its business and scale up its capabilities across not only its core services but also through the sales process. They recognized the need to evolve to stay ahead of the competition. This meant improving the sales process and using automation across the entire business. They were also looking to upgrade their tools over the manual experiences. For instance, a project that was done using standard Microsoft tools was delayed due to slow transfer speed. They began exploring options to get around these problems. Read More
Solution	Bang Industries began with MigrationWiz to automate email migration. After multiple successful migrations of email and public folders at multiple clients, they tried adding BitTitan HealthCheck for Office 365 to the sales process. The sales team developed an offer that included a pre-migration assessment project. They also tested coupling MigrationWiz with DeploymentPro to automatically configure users’ Outlook profiles. Bang standardized this new process and implemented it with their SMB customer. The Bang sales team now runs HealthCheck for Office 365 at the start of all Office 365 projects. When the HealthCheck assessment leads to a migration project, the Bang technician will first run a trial migration using MigrationWiz. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Predictive Maintenance

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Bang Industries, a bilingual Canadian managed services provider, was looking to grow their business and scale up their capabilities across their core services and sales process. They recognized the need to evolve to stay ahead of the competition, which meant improving the sales process and using automation across the entire business. They were also looking to upgrade their tools over the manual experiences. For instance, a project that was done using standard Microsoft tools was delayed due to slow transfer speed. They began exploring options to get around these problems.

About Customer

Bang Industries is a bilingual Canadian managed services provider that offers cloud-based solutions. The company was looking to grow its business and scale up its capabilities across not only its core services but also through the sales process. They recognized the need to evolve to stay ahead of the competition. This meant improving the sales process and using automation across the entire business. They were also looking to upgrade their tools over the manual experiences. For instance, a project that was done using standard Microsoft tools was delayed due to slow transfer speed. They began exploring options to get around these problems.

Solution

Bang Industries began with MigrationWiz to automate email migration. After multiple successful migrations of email and public folders at multiple clients, they tried adding BitTitan HealthCheck for Office 365 to the sales process. The sales team developed an offer that included a pre-migration assessment project. They also tested coupling MigrationWiz with DeploymentPro to automatically configure users’ Outlook profiles. Bang standardized this new process and implemented it with their SMB customer. The Bang sales team now runs HealthCheck for Office 365 at the start of all Office 365 projects. When the HealthCheck assessment leads to a migration project, the Bang technician will first run a trial migration using MigrationWiz.

Impact #1	Bang has successfully created a scalable sales and automated migration process using this new approach for its customer.
Impact #2	The Bang sales team now runs HealthCheck for Office 365 at the start of all Office 365 projects.
Impact #3	When the HealthCheck assessment leads to a migration project, the Bang technician will first run a trial migration using MigrationWiz.

Impact #1

Bang has successfully created a scalable sales and automated migration process using this new approach for its customer.

Impact #2

The Bang sales team now runs HealthCheck for Office 365 at the start of all Office 365 projects.

Impact #3

When the HealthCheck assessment leads to a migration project, the Bang technician will first run a trial migration using MigrationWiz.

Benefit #1	Enhanced technician efficiency to save on staffing costs
Benefit #2	Increased sales with a new offering plus improved upsell to migration services

Benefit #1

Enhanced technician efficiency to save on staffing costs

Benefit #2

Increased sales with a new offering plus improved upsell to migration services

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Overview

Bang Industries leverages MSPComplete to sell and onboard SMB customers to Office 365

Operational Impact

Quantitative Benefit