Case Studies Bakkavör Improves Food Service Operation with Manhattan Warehouse Management Solution

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	Bakkavör Improves Food Service Operation with Manhattan Warehouse Management Solution

Bakkavör Improves Food Service Operation with Manhattan Warehouse Management Solution

Technology Category	Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Food & Beverage Retail
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Supply Chain Visibility Warehouse Automation
Services	Software Design & Engineering Services System Integration
Challenge	Bakkavör was experiencing rapid market growth and faced challenges due to a lack of coordination and integration among its systems and facilities. The company's order processing and transaction systems were minimally integrated with its existing warehouse management software, necessitating a paper-based system for orders, picking, dispatching, and reporting. Additionally, multiple Bakkavör food companies operated from various factories on the same site, feeding into seven different warehouses. This situation required the company to consolidate its operational facilities and apply a single system for managing and fulfilling orders. To maintain its market-leading position in the fresh food market, where short production cycles and order accuracy are critical, Bakkavör needed to implement a new and unified Warehouse Management system. Read More
About Customer	Bakkavör Group is a leading international food manufacturing company specializing in fresh prepared foods and produce. The Group operates 66 factories and employs over 20,000 people across ten countries, including the UK, Iceland, France, Belgium, Spain, South Africa, China, the Czech Republic, and the United States. The company generates 88% of its revenue from customers in the UK, 10% from Continental Europe, and 2% from the rest of the world. Bakkavör Group produces over 6,000 products in 18 product categories, primarily developed and sold under its customers' brands. The company has seen significant growth, outpacing the market, and has become essential to improve its supply chain systems to maintain and advance its market-leading position. Read More
Solution	Bakkavör chose Manhattan Associates to provide a Warehouse Management system to integrate all its systems and streamline distribution center processes. The company centralized its fulfillment operation in a new distribution center in Spalding, Lincolnshire, and replaced its manual paper-based environment with a paperless Radio Frequency (RF)-driven operation managed by Manhattan's Warehouse Management solution. The project, including the design and construction of a state-of-the-art chilled facility, was completed within six months. The Manhattan solution now manages the distribution of Bakkavör's salads, soups, sauces, dips, dressings, and ready meals to major stores throughout the UK and Northern Europe. The implementation of the new system allowed Bakkavör to achieve total visibility across the supply chain, increase customer service levels, reduce distribution center space needs, and enhance productivity. Read More Log in to view content
Contents

Technology Category

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Food & Beverage

Retail

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Supply Chain Visibility

Warehouse Automation

Services

Software Design & Engineering Services

System Integration

Challenge

Bakkavör was experiencing rapid market growth and faced challenges due to a lack of coordination and integration among its systems and facilities. The company's order processing and transaction systems were minimally integrated with its existing warehouse management software, necessitating a paper-based system for orders, picking, dispatching, and reporting. Additionally, multiple Bakkavör food companies operated from various factories on the same site, feeding into seven different warehouses. This situation required the company to consolidate its operational facilities and apply a single system for managing and fulfilling orders. To maintain its market-leading position in the fresh food market, where short production cycles and order accuracy are critical, Bakkavör needed to implement a new and unified Warehouse Management system.

About Customer

Bakkavör Group is a leading international food manufacturing company specializing in fresh prepared foods and produce. The Group operates 66 factories and employs over 20,000 people across ten countries, including the UK, Iceland, France, Belgium, Spain, South Africa, China, the Czech Republic, and the United States. The company generates 88% of its revenue from customers in the UK, 10% from Continental Europe, and 2% from the rest of the world. Bakkavör Group produces over 6,000 products in 18 product categories, primarily developed and sold under its customers' brands. The company has seen significant growth, outpacing the market, and has become essential to improve its supply chain systems to maintain and advance its market-leading position.

Solution

Bakkavör chose Manhattan Associates to provide a Warehouse Management system to integrate all its systems and streamline distribution center processes. The company centralized its fulfillment operation in a new distribution center in Spalding, Lincolnshire, and replaced its manual paper-based environment with a paperless Radio Frequency (RF)-driven operation managed by Manhattan's Warehouse Management solution. The project, including the design and construction of a state-of-the-art chilled facility, was completed within six months. The Manhattan solution now manages the distribution of Bakkavör's salads, soups, sauces, dips, dressings, and ready meals to major stores throughout the UK and Northern Europe. The implementation of the new system allowed Bakkavör to achieve total visibility across the supply chain, increase customer service levels, reduce distribution center space needs, and enhance productivity.

Impact #1	Bakkavör achieved increased space and labor efficiency, requiring only two-thirds of the space occupied by the same volume of products in the old warehouse.
Impact #2	The company experienced higher levels of service to customers, with a 99.97% level of service achieved for Tesco since the implementation of the new solution.
Impact #3	The new system provided flexibility to handle fluctuations in demand, managing production requirements over a perpetual seven-day cycle and handling massive peaks during the summer and Christmas periods.

Impact #1

Bakkavör achieved increased space and labor efficiency, requiring only two-thirds of the space occupied by the same volume of products in the old warehouse.

Impact #2

The company experienced higher levels of service to customers, with a 99.97% level of service achieved for Tesco since the implementation of the new solution.

Impact #3

The new system provided flexibility to handle fluctuations in demand, managing production requirements over a perpetual seven-day cycle and handling massive peaks during the summer and Christmas periods.

Benefit #1	The new distribution center requires only two-thirds of the space occupied by the same volume of products in the old warehouse.
Benefit #2	A 99.97% level of service has been achieved for Tesco since the implementation of the new solution.
Benefit #3	The cut-off time for completing dispatch-ready consignments was reduced from four to two hours.

Benefit #1

The new distribution center requires only two-thirds of the space occupied by the same volume of products in the old warehouse.

Benefit #2

A 99.97% level of service has been achieved for Tesco since the implementation of the new solution.

Benefit #3

The cut-off time for completing dispatch-ready consignments was reduced from four to two hours.

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Overview

Bakkavör Improves Food Service Operation with Manhattan Warehouse Management Solution

Operational Impact

Quantitative Benefit