Software AG Case Studies Baker Hughes Drills into Webmethods to Reduce Process Time and Costs

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	Baker Hughes Drills into Webmethods to Reduce Process Time and Costs Software AG

Baker Hughes Drills into Webmethods to Reduce Process Time and Costs

Software AG

Technology Category	Analytics & Modeling - Process Analytics Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Oil & Gas
Applicable Functions	Procurement
Use Cases	Predictive Maintenance Process Control & Optimization
Services	Software Design & Engineering Services System Integration
Challenge	Baker Hughes, a top-tier oilfield service company, wanted to optimize its Procure-to-Pay (P2P) process to improve invoice accuracy, minimize delivery delays, and reduce late payments. The company needed a world-class Business Process Management (BPM) solution to increase process agility, visibility, and control. The company was looking for a solution that could provide real-time metrics and alerts for process abnormalities, reduce invoice errors and payment delinquency rates, and save costs on every invoice. Read More
About Customer	Baker Hughes is a leading oilfield service company that provides the worldwide oil and natural gas industry with products and services for drilling, formation evaluation, completion, and production. The company is based in Houston, Texas, U.S., and operates in more than 90 countries across the Americas, Europe, Africa, Russia Caspian, the Middle East, and the Asia-Pacific region. With more than 34,000 employees, Baker Hughes is known for its collaborative approach to business, listening to its clients to understand their unique challenges and then developing solutions to help them manage expenses, maximize assets, and achieve a good return on investment. Read More
Solution	Baker Hughes built on its investment in the webMethods integration platform by adding webMethods BPMS to gain new efficient capabilities for process modeling and execution. The company used webMethods Optimize for SAP to create a real-time dashboard to proactively monitor P2P activities, end-to-end, across different systems. By adding Business Activity Monitoring (BAM) with webMethods Optimize for SAP, Baker Hughes gained 'business process instrumentation,' allowing management to measure workflow performance and then improve processes. The company also used webMethods Trading Networks as a single B2B gateway with suppliers and clients. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Process Analytics

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Oil & Gas

Applicable Functions

Procurement

Use Cases

Predictive Maintenance

Process Control & Optimization

Services

Software Design & Engineering Services

System Integration

Challenge

Baker Hughes, a top-tier oilfield service company, wanted to optimize its Procure-to-Pay (P2P) process to improve invoice accuracy, minimize delivery delays, and reduce late payments. The company needed a world-class Business Process Management (BPM) solution to increase process agility, visibility, and control. The company was looking for a solution that could provide real-time metrics and alerts for process abnormalities, reduce invoice errors and payment delinquency rates, and save costs on every invoice.

About Customer

Baker Hughes is a leading oilfield service company that provides the worldwide oil and natural gas industry with products and services for drilling, formation evaluation, completion, and production. The company is based in Houston, Texas, U.S., and operates in more than 90 countries across the Americas, Europe, Africa, Russia Caspian, the Middle East, and the Asia-Pacific region. With more than 34,000 employees, Baker Hughes is known for its collaborative approach to business, listening to its clients to understand their unique challenges and then developing solutions to help them manage expenses, maximize assets, and achieve a good return on investment.

Solution

Baker Hughes built on its investment in the webMethods integration platform by adding webMethods BPMS to gain new efficient capabilities for process modeling and execution. The company used webMethods Optimize for SAP to create a real-time dashboard to proactively monitor P2P activities, end-to-end, across different systems. By adding Business Activity Monitoring (BAM) with webMethods Optimize for SAP, Baker Hughes gained 'business process instrumentation,' allowing management to measure workflow performance and then improve processes. The company also used webMethods Trading Networks as a single B2B gateway with suppliers and clients.

Impact #1	P2P process now faster, traceable and paperless
Impact #2	Improved process visibility and better supplier relationships
Impact #3	Continuous process improvement, thanks to tracking Key Performance Indicators (KPIs)

Impact #1

P2P process now faster, traceable and paperless

Impact #2

Improved process visibility and better supplier relationships

Impact #3

Continuous process improvement, thanks to tracking Key Performance Indicators (KPIs)

Benefit #1	Reduced invoicing costs—Baker Hughes saves $5-6 on every bill
Benefit #2	Reduced invoice errors—in one instance, an erroneous $40 million invoice was identified and corrected to $40,000 in minutes
Benefit #3	Reduced payment delinquency rates

Benefit #1

Reduced invoicing costs—Baker Hughes saves $5-6 on every bill

Benefit #2

Reduced invoice errors—in one instance, an erroneous $40 million invoice was identified and corrected to $40,000 in minutes

Benefit #3

Reduced payment delinquency rates

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Overview

Baker Hughes Drills into Webmethods to Reduce Process Time and Costs

Operational Impact

Quantitative Benefit