LogicMonitor
Case Studies
Bachem's Strategic Approach to Cure Alert Fatigue
Overview
Bachem's Strategic Approach to Cure Alert FatigueLogicMonitor |
Life Sciences Pharmaceuticals | |
Intrusion Detection Systems Tamper Detection | |
Operational Impact
The implementation of Dynamic Thresholds, Root Cause Analysis, and Topology Mapping has transformed Bachem's approach to monitoring from reactive to proactive. This shift has not only reduced the number of alerts but also enabled the team to quickly identify the root cause of an issue. As a result, the team's time spent going through alerts has been significantly reduced, allowing them to refocus their time on projects that drive the business forward, such as their deployment into Azure. This strategic approach has improved the efficiency and productivity of the team, contributing to the overall success of the company. | |
Quantitative Benefit
Reduced the number of alerts from 2,000+ over a 30-day period to a significantly lower number | |
Decreased the time spent sorting through alerts from 15 hours to 5 hours per week | |
Freed up 10 hours per week for the IT team to focus on other business-driving projects | |