BeyondTrust Case Studies B Virtual Inc. and Bomgar Revolutionizing the Online Exam Industry

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	B Virtual Inc. and Bomgar Revolutionizing the Online Exam Industry BeyondTrust

B Virtual Inc. and Bomgar Revolutionizing the Online Exam Industry

BeyondTrust

Technology Category	Application Infrastructure & Middleware - API Integration & Management Networks & Connectivity - WiFi
Applicable Industries	Education
Applicable Functions	Human Resources
Use Cases	Remote Collaboration Remote Control
Services	System Integration Training
Challenge	In 2010, a North American college approached B Virtual looking to offer their certification exams online in a proctored environment. The college had students taking online courses but writing paper-based exams. When the semester ended, the student needed to travel to a physical location to write a paper-based exam. The college sought a way for the student to take an online test while ensuring the integrity of the exam session. B Virtual knew they needed a trusted and forward-thinking technology partner offering a scalable, fast-growing solution for their live online proctoring program. They required a versatile technology to remotely log into a student’s computer while they were taking their exam. Having this monitoring ability prevented the student from compromising the integrity of the exam and provided a higher level of reliability to the colleges who were administering the exams. Read More
About Customer	B Virtual is a global leader in live online proctoring services. The company collaborates with higher education institutions to create custom, live, online exam proctoring services. B Virtual’s unique combination of technologies allows students to write their exams from the comfort of their homes online in a live, proctored and secure environment. By partnering with B Virtual, colleges and universities around the world expand their reach by offering education courses in a seamless experience from online learning to online exam writing. Read More
Solution	B Virtual partnered with Bomgar to provide a secure and scalable solution for their live online proctoring program. Bomgar allows B Virtual’s Certified Online Proctors to remotely access, view and control a student’s computer or mobile device as if they are standing in the room with them. B Virtual’s proctors use Bomgar technology to monitor the student on a webcam. Proctors have complete system access to ensure the student does not have unauthorized applications running, multiple monitors open or someone else taking the test for them remotely. B Virtual extensively uses the Bomgar canned messaging feature. This feature allows B Virtual proctors to send students predefined consent forms and exam instructions via Bomgar’s chat functionality. Bomgar’s in-depth monitoring capability helps B Virtual deliver on the guarantee of integrity its institutions require. Bomgar’s screen-sharing functionality provides yet another measure of protection. Bomgar’s recording feature means B Virtual can review any session to verify exam integrity. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Networks & Connectivity - WiFi

Applicable Industries

Education

Applicable Functions

Human Resources

Use Cases

Remote Collaboration

Remote Control

Services

System Integration

Training

Challenge

In 2010, a North American college approached B Virtual looking to offer their certification exams online in a proctored environment. The college had students taking online courses but writing paper-based exams. When the semester ended, the student needed to travel to a physical location to write a paper-based exam. The college sought a way for the student to take an online test while ensuring the integrity of the exam session. B Virtual knew they needed a trusted and forward-thinking technology partner offering a scalable, fast-growing solution for their live online proctoring program. They required a versatile technology to remotely log into a student’s computer while they were taking their exam. Having this monitoring ability prevented the student from compromising the integrity of the exam and provided a higher level of reliability to the colleges who were administering the exams.

About Customer

B Virtual is a global leader in live online proctoring services. The company collaborates with higher education institutions to create custom, live, online exam proctoring services. B Virtual’s unique combination of technologies allows students to write their exams from the comfort of their homes online in a live, proctored and secure environment. By partnering with B Virtual, colleges and universities around the world expand their reach by offering education courses in a seamless experience from online learning to online exam writing.

Solution

B Virtual partnered with Bomgar to provide a secure and scalable solution for their live online proctoring program. Bomgar allows B Virtual’s Certified Online Proctors to remotely access, view and control a student’s computer or mobile device as if they are standing in the room with them. B Virtual’s proctors use Bomgar technology to monitor the student on a webcam. Proctors have complete system access to ensure the student does not have unauthorized applications running, multiple monitors open or someone else taking the test for them remotely. B Virtual extensively uses the Bomgar canned messaging feature. This feature allows B Virtual proctors to send students predefined consent forms and exam instructions via Bomgar’s chat functionality. Bomgar’s in-depth monitoring capability helps B Virtual deliver on the guarantee of integrity its institutions require. Bomgar’s screen-sharing functionality provides yet another measure of protection. Bomgar’s recording feature means B Virtual can review any session to verify exam integrity.

Impact #1	B Virtual has successfully live proctored more than 10,000 online exams for students globally.
Impact #2	B Virtual’s Certified Online Exam Proctors can connect to a student, test system requirements and be ready to proctor the exam in less than 10 minutes.
Impact #3	The partnership has allowed B Virtual to position itself as a thought leader in the online proctoring market.

Impact #1

B Virtual has successfully live proctored more than 10,000 online exams for students globally.

Impact #2

B Virtual’s Certified Online Exam Proctors can connect to a student, test system requirements and be ready to proctor the exam in less than 10 minutes.

Impact #3

The partnership has allowed B Virtual to position itself as a thought leader in the online proctoring market.

Benefit #1	Online education increasing by 20 percent year-over-year.

Benefit #1

Online education increasing by 20 percent year-over-year.

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Overview

B Virtual Inc. and Bomgar Revolutionizing the Online Exam Industry

Operational Impact

Quantitative Benefit