DocuWare Case Studies B&M Retail Digitizes HR Processes with DocuWare

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	B&M Retail Digitizes HR Processes with DocuWare DocuWare

B&M Retail Digitizes HR Processes with DocuWare

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Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Retail
Applicable Functions	Human Resources
Use Cases	Personnel Tracking & Monitoring Regulatory Compliance Monitoring
Services	Software Design & Engineering Services System Integration
Challenge	B&M Retail, a rapidly expanding retail chain in the UK, was struggling with outdated and inefficient HR processes. The company's growth was outpacing its ability to manage HR tasks, particularly in the area of onboarding new employees. Previously, new hires had to fill out and sign various paper documents at each branch, which were then sent to the head office for manual data entry into the personnel and accounting system. This process was time-consuming and delayed the start date for new employees. The HR team was also seeking a solution that would comply with the latest legal regulations and handle approval processes dynamically. Read More
About Customer	B&M Retail is a fast-growing retail chain based in the United Kingdom. The company was founded in 1978 and has since expanded to operate more than 600 stores. B&M Retail employs approximately 28,000 people. The company's rapid expansion in recent years has put a strain on many of its processes, particularly in the area of Human Resources. To keep up with its growth, B&M Retail sought a digital solution to streamline its HR processes and improve efficiency. Read More
Solution	B&M Retail implemented a digital document management system (DMS) from DocuWare to manage all onboarding processes. Initially, registration documents filled out by new employees were scanned in individual stores, transferred to DocuWare file cabinets, and then processed electronically by the head office. This reduced the hiring process from several weeks to just a few hours. The process was further digitized with the use of web forms for registration, which new hires could fill out and sign on a tablet. These documents were then immediately archived in the document pool, eliminating the need for transfer to the DMS. DocuWare also informed the HR department in real time about the availability of new personnel files, allowing employees to be set up in the system instantly. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Retail

Applicable Functions

Human Resources

Use Cases

Personnel Tracking & Monitoring

Regulatory Compliance Monitoring

Services

Software Design & Engineering Services

System Integration

Challenge

B&M Retail, a rapidly expanding retail chain in the UK, was struggling with outdated and inefficient HR processes. The company's growth was outpacing its ability to manage HR tasks, particularly in the area of onboarding new employees. Previously, new hires had to fill out and sign various paper documents at each branch, which were then sent to the head office for manual data entry into the personnel and accounting system. This process was time-consuming and delayed the start date for new employees. The HR team was also seeking a solution that would comply with the latest legal regulations and handle approval processes dynamically.

About Customer

B&M Retail is a fast-growing retail chain based in the United Kingdom. The company was founded in 1978 and has since expanded to operate more than 600 stores. B&M Retail employs approximately 28,000 people. The company's rapid expansion in recent years has put a strain on many of its processes, particularly in the area of Human Resources. To keep up with its growth, B&M Retail sought a digital solution to streamline its HR processes and improve efficiency.

Solution

B&M Retail implemented a digital document management system (DMS) from DocuWare to manage all onboarding processes. Initially, registration documents filled out by new employees were scanned in individual stores, transferred to DocuWare file cabinets, and then processed electronically by the head office. This reduced the hiring process from several weeks to just a few hours. The process was further digitized with the use of web forms for registration, which new hires could fill out and sign on a tablet. These documents were then immediately archived in the document pool, eliminating the need for transfer to the DMS. DocuWare also informed the HR department in real time about the availability of new personnel files, allowing employees to be set up in the system instantly.

Impact #1	The digital onboarding process allowed B&M Retail to easily hire several hundred new employees within a week, facilitating the company's rapid growth.
Impact #2	The HR team was able to focus fully on processing requests, as files were only exchanged electronically.
Impact #3	The DMS securely logged all processes and documents in the digital file cabinet, providing transparency and enabling employees to track the status of their own personnel file and documents from anywhere.

Impact #1

The digital onboarding process allowed B&M Retail to easily hire several hundred new employees within a week, facilitating the company's rapid growth.

Impact #2

The HR team was able to focus fully on processing requests, as files were only exchanged electronically.

Impact #3

The DMS securely logged all processes and documents in the digital file cabinet, providing transparency and enabling employees to track the status of their own personnel file and documents from anywhere.

Benefit #1	Reduced the hiring process from several weeks to just a few hours.
Benefit #2	Enabled the hiring of several hundred new employees within a week when opening larger stores.

Benefit #1

Reduced the hiring process from several weeks to just a few hours.

Benefit #2

Enabled the hiring of several hundred new employees within a week when opening larger stores.

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Overview

B&M Retail Digitizes HR Processes with DocuWare

Operational Impact

Quantitative Benefit