Azuga Case Studies Azuga Fleet Customer Success Story - THINKLimo

Edit This Case Study Record

	Azuga Fleet Customer Success Story - THINKLimo Azuga

Azuga Fleet Customer Success Story - THINKLimo

Azuga

Technology Category	Networks & Connectivity - Bluetooth
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Vehicle Telematics
Services	System Integration
Challenge	THINKLimo, a regional leader in providing professional transportation services in Wisconsin, faced several challenges. The company needed to ensure efficient, smooth, and on-time transportation, which was essential to its professional client base. Maintaining a high standard of customer experience was crucial in their high-profile, wide-ranging transportation service. Moreover, they were in search of a fleet tracking solution with exceptional customer service to help them maintain their quality standards. Read More
About Customer	THINKLimo is a regional leader in providing Wisconsin’s elite corporate travelers with professional transportation services. With over 40 years of industry experience, the company operates the state’s largest corporate fleet. Based in Milwaukee, THINKLimo holds a fleet of approximately 40 vehicles. The company is committed to providing efficient, smooth, and on-time transportation, which is essential to its professional client base. They strive to maintain a high standard of customer experience in their high-profile, wide-ranging transportation service. Read More
Solution	To address these challenges, THINKLimo implemented Azuga Fleet, a fleet tracking solution. The behind-the-scenes staff at THINKLimo utilized Azuga’s BlueTooth Beacon as a bird’s eye view of company vehicles to assist drivers with precise route navigation. They also employed Azuga’s Speeding and Idling Alerts to boost drivers’ consciousness of improper or unsafe driving behavior. Furthermore, the management maintained open communication with THINKLimo’s account representative at Azuga to resolve any issues that may arise. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Bluetooth

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Vehicle Telematics

Services

System Integration

Challenge

THINKLimo, a regional leader in providing professional transportation services in Wisconsin, faced several challenges. The company needed to ensure efficient, smooth, and on-time transportation, which was essential to its professional client base. Maintaining a high standard of customer experience was crucial in their high-profile, wide-ranging transportation service. Moreover, they were in search of a fleet tracking solution with exceptional customer service to help them maintain their quality standards.

About Customer

THINKLimo is a regional leader in providing Wisconsin’s elite corporate travelers with professional transportation services. With over 40 years of industry experience, the company operates the state’s largest corporate fleet. Based in Milwaukee, THINKLimo holds a fleet of approximately 40 vehicles. The company is committed to providing efficient, smooth, and on-time transportation, which is essential to its professional client base. They strive to maintain a high standard of customer experience in their high-profile, wide-ranging transportation service.

Solution

To address these challenges, THINKLimo implemented Azuga Fleet, a fleet tracking solution. The behind-the-scenes staff at THINKLimo utilized Azuga’s BlueTooth Beacon as a bird’s eye view of company vehicles to assist drivers with precise route navigation. They also employed Azuga’s Speeding and Idling Alerts to boost drivers’ consciousness of improper or unsafe driving behavior. Furthermore, the management maintained open communication with THINKLimo’s account representative at Azuga to resolve any issues that may arise.

Impact #1	Thanks to real-time vehicle tracking and collaboration with THINKLimo office staff, chauffeurs can smoothly and efficiently maintain customers’ itinerary schedules even if they make a wrong turn.
Impact #2	THINKLimo is able to preserve its longstanding quality of service standards by helping chauffeurs drive safely. Additionally, customers are comforted by the company’s ability to track vehicles and monitor driving behavior.
Impact #3	Because of the sterling attitude and helpfulness of their account representative, THINKLimo’s management is confident that Azuga has their interests at heart and will dig deep to answer their questions and address their needs.

Impact #1

Thanks to real-time vehicle tracking and collaboration with THINKLimo office staff, chauffeurs can smoothly and efficiently maintain customers’ itinerary schedules even if they make a wrong turn.

Impact #2

THINKLimo is able to preserve its longstanding quality of service standards by helping chauffeurs drive safely. Additionally, customers are comforted by the company’s ability to track vehicles and monitor driving behavior.

Impact #3

Because of the sterling attitude and helpfulness of their account representative, THINKLimo’s management is confident that Azuga has their interests at heart and will dig deep to answer their questions and address their needs.

Download PDF Version

Overview

Azuga Fleet Customer Success Story - THINKLimo

Operational Impact