Azuga Case Studies Azuga Fleet Customer Success Story - Quality Transport

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	Azuga Fleet Customer Success Story - Quality Transport Azuga

Azuga Fleet Customer Success Story - Quality Transport

Azuga

Technology Category	Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Vehicle Telematics
Services	System Integration
Challenge	Quality Transport Services (QTS), an assisted transport company in Arizona, faced several challenges. They needed to maintain detailed tracking records for each transport vehicle, encourage consistent, safe driving behavior around the clock, and differentiate QTS above its competitors. The company's fleet vehicles collectively make 50,000 or more trips, driving over a million miles per year, making these challenges even more significant. Read More
About Customer	Quality Transport Services (QTS) is an assisted transport company founded in 2001. It is one of the longest standing assisted transport companies in Arizona. QTS provides safe, 24/7 transportation to hospitals, assisted living facilities, nursing homes, and hospices. The company's fleet vehicles, centered in Phoenix, collectively make 50,000 or more trips, driving over a million miles per year. Read More
Solution	QTS utilized Azuga’s real-time fleeting tracking and trip logs to monitor each vehicle’s trip status and duration. With Azuga’s Driver Behavior Reports, management was able to reinforce safe driving behaviors and discourage unsafe driving habits. They also employed Azuga’s award-winning fleet tracking capabilities to ensure a safe, reliable, on-time transport experience for each and every customer. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Vehicle Telematics

Services

System Integration

Challenge

Quality Transport Services (QTS), an assisted transport company in Arizona, faced several challenges. They needed to maintain detailed tracking records for each transport vehicle, encourage consistent, safe driving behavior around the clock, and differentiate QTS above its competitors. The company's fleet vehicles collectively make 50,000 or more trips, driving over a million miles per year, making these challenges even more significant.

About Customer

Quality Transport Services (QTS) is an assisted transport company founded in 2001. It is one of the longest standing assisted transport companies in Arizona. QTS provides safe, 24/7 transportation to hospitals, assisted living facilities, nursing homes, and hospices. The company's fleet vehicles, centered in Phoenix, collectively make 50,000 or more trips, driving over a million miles per year.

Solution

QTS utilized Azuga’s real-time fleeting tracking and trip logs to monitor each vehicle’s trip status and duration. With Azuga’s Driver Behavior Reports, management was able to reinforce safe driving behaviors and discourage unsafe driving habits. They also employed Azuga’s award-winning fleet tracking capabilities to ensure a safe, reliable, on-time transport experience for each and every customer.

Impact #1	Efficient Record Keeping: The team at QTS is able to secure all trip data necessary for their clients’ insurance billing purposes and to ensure fleet efficiency, timeliness, location, and quality.
Impact #2	Bolstered Safety Culture: Insight to vehicle operation allows the management team to reinforce QTS’ focus on safety, maintain behavioral consistency among all drivers, and ensure wheelchair- and stretcher-bound clients receive the quality transportation they deserve.
Impact #3	Sharpened Competitive Edge: Azuga’s fleet tracking product and responsive customer support has buoyed QTS in providing safe, reliable, on-time services in a way that differentiates the company from the competition and helps it deliver on its brand promise.

Impact #1

Efficient Record Keeping: The team at QTS is able to secure all trip data necessary for their clients’ insurance billing purposes and to ensure fleet efficiency, timeliness, location, and quality.

Impact #2

Bolstered Safety Culture: Insight to vehicle operation allows the management team to reinforce QTS’ focus on safety, maintain behavioral consistency among all drivers, and ensure wheelchair- and stretcher-bound clients receive the quality transportation they deserve.

Impact #3

Sharpened Competitive Edge: Azuga’s fleet tracking product and responsive customer support has buoyed QTS in providing safe, reliable, on-time services in a way that differentiates the company from the competition and helps it deliver on its brand promise.

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Overview

Azuga Fleet Customer Success Story - Quality Transport

Operational Impact