Azuga Case Studies Azuga Fleet Customer Success Story - JW Flooring

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	Azuga Fleet Customer Success Story - JW Flooring Azuga

Azuga Fleet Customer Success Story - JW Flooring

Azuga

Technology Category	Sensors - GPS
Applicable Industries	Construction & Infrastructure
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Vehicle Telematics
Services	System Integration
Challenge	JW Flooring, a full-service flooring company, was facing several challenges with their existing fleet tracking software. The high cost of the software meant that only half of their fleet of 50 vehicles was being tracked, making it difficult to verify stops and monitor customer service. The company was also struggling with decreasing unsafe driving behaviors among many aggressive fleet drivers. Furthermore, they were having difficulty using the competing fleet tracking software and getting the support they needed to get a return on investment. Read More
About Customer	JW Flooring is a full-service flooring company headquartered in San Diego. The company operates in San Diego County with additional facilities and licensing in California, Nevada, and Utah. They manage a fleet of 50 vehicles, which are used for various operations within the company. The company was previously using a competing fleet tracking software, but faced challenges in terms of cost, usability, and support. They were looking for a solution that could provide better features at a lower cost, and help them improve their fleet management and driver behavior. Read More
Solution	To address these challenges, JW Flooring switched to Azuga’s customer-oriented, easy-to-use fleet tracking service. The lower price and better features of Azuga's solution allowed JW Flooring to scale up the solution to cover their whole fleet. To improve driving behavior, JW Flooring employed Azuga’s Mobile App, Driver Scorecards, and a driver rewards program. The mobile app provided real-time tracking of vehicles, while the driver scorecards provided insights into each driver's performance. The driver rewards program incentivized safer driving behaviors, leading to a decrease in aggressive driving. Read More Log in to view content
Contents

Technology Category

Sensors - GPS

Applicable Industries

Construction & Infrastructure

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Vehicle Telematics

Services

System Integration

Challenge

JW Flooring, a full-service flooring company, was facing several challenges with their existing fleet tracking software. The high cost of the software meant that only half of their fleet of 50 vehicles was being tracked, making it difficult to verify stops and monitor customer service. The company was also struggling with decreasing unsafe driving behaviors among many aggressive fleet drivers. Furthermore, they were having difficulty using the competing fleet tracking software and getting the support they needed to get a return on investment.

About Customer

JW Flooring is a full-service flooring company headquartered in San Diego. The company operates in San Diego County with additional facilities and licensing in California, Nevada, and Utah. They manage a fleet of 50 vehicles, which are used for various operations within the company. The company was previously using a competing fleet tracking software, but faced challenges in terms of cost, usability, and support. They were looking for a solution that could provide better features at a lower cost, and help them improve their fleet management and driver behavior.

Solution

To address these challenges, JW Flooring switched to Azuga’s customer-oriented, easy-to-use fleet tracking service. The lower price and better features of Azuga's solution allowed JW Flooring to scale up the solution to cover their whole fleet. To improve driving behavior, JW Flooring employed Azuga’s Mobile App, Driver Scorecards, and a driver rewards program. The mobile app provided real-time tracking of vehicles, while the driver scorecards provided insights into each driver's performance. The driver rewards program incentivized safer driving behaviors, leading to a decrease in aggressive driving.

Impact #1	Azuga’s smooth, easy-to-use design and proactive customer support has made fleet tracking a breeze, better assisting JW Flooring in maximizing its return on investment.
Impact #2	Azuga’s driver scores have ignited lots of friendly, healthy competition among drivers— ultimately resulting in dramatically improved scores for each and every driver and less wear on the vehicles.
Impact #3	JW Flooring had two vehicles stolen within a few weeks. Data from Azuga Fleet system allowed them to report the vehicle locations, helping them recover the assets.

Impact #1

Azuga’s smooth, easy-to-use design and proactive customer support has made fleet tracking a breeze, better assisting JW Flooring in maximizing its return on investment.

Impact #2

Azuga’s driver scores have ignited lots of friendly, healthy competition among drivers— ultimately resulting in dramatically improved scores for each and every driver and less wear on the vehicles.

Impact #3

JW Flooring had two vehicles stolen within a few weeks. Data from Azuga Fleet system allowed them to report the vehicle locations, helping them recover the assets.

Benefit #1	Covered entire fleet with tracking solution
Benefit #2	Improved driver scores
Benefit #3	Recovered two stolen vehicles

Benefit #1

Covered entire fleet with tracking solution

Benefit #2

Improved driver scores

Benefit #3

Recovered two stolen vehicles

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Overview

Azuga Fleet Customer Success Story - JW Flooring

Operational Impact

Quantitative Benefit