Azuga Case Studies Azuga Fleet Customer Success Story - Dorglass, Inc.

Edit This Case Study Record

	Azuga Fleet Customer Success Story - Dorglass, Inc. Azuga

Azuga Fleet Customer Success Story - Dorglass, Inc.

Azuga

Technology Category	Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Construction & Infrastructure
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Vehicle Performance Monitoring
Services	System Integration
Challenge	After taking over Dorglass Inc. in 2017, Sammy Reagan, the owner, implemented a safety program and began using Fleetmatics, a fleet management solution, to track safety aspects. However, the software was not user-friendly or easy to install, and the maintenance reminders were not sufficient. The company also had a high number of minor accidents, with 5 to 8 fender benders occurring annually. This led to increased insurance rates and potential for significant loss. Additionally, the company needed a reliable way to track the locations of their vehicles and the duration at each location to ensure accurate labor hours for individual work orders and jobs. Read More
About Customer	Dorglass Inc. is a glazing and glass company that has been in operation since 1973. The company prides itself on its commitment to exceptional craftsmanship, prompt service, and unsurpassed customer satisfaction. Sammy Reagan is the current owner of the business, having purchased it in 2017. The company has a strong focus on safety, with regular driving safety meetings for its installers. The best drivers are recognized and rewarded, and the company uses a unique approach to encourage safe driving habits, including a 'How's my driving?' sign for the driver with the worst score. Dorglass uses several systems to manage its operations, including ADP for payroll and time clock management, Sage Service Operations for scheduling and dispatching, and Azuga for fleet management. Read More
Solution	Dorglass Inc. switched to using Azuga Fleet, a fleet management solution, to track safety aspects of their fleet. The Azuga software is feature-rich and user-friendly, making it easier for the company to monitor and manage their fleet. The company uses the Azuga speeding report to reinforce the safety culture and the importance of better driving habits. The software also allows the company to track the locations of their vehicles and how long they were at each location. This information is used to make adjustments in other systems in the event of a wide disparity or an installer failing to clock-in or clock-out of a particular job. The management team uses the tracking information as a check when making decisions on whether labor hours were correct. This helps Dorglass bid more accurately and maintain its gross profit. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Construction & Infrastructure

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Vehicle Performance Monitoring

Services

System Integration

Challenge

After taking over Dorglass Inc. in 2017, Sammy Reagan, the owner, implemented a safety program and began using Fleetmatics, a fleet management solution, to track safety aspects. However, the software was not user-friendly or easy to install, and the maintenance reminders were not sufficient. The company also had a high number of minor accidents, with 5 to 8 fender benders occurring annually. This led to increased insurance rates and potential for significant loss. Additionally, the company needed a reliable way to track the locations of their vehicles and the duration at each location to ensure accurate labor hours for individual work orders and jobs.

About Customer

Dorglass Inc. is a glazing and glass company that has been in operation since 1973. The company prides itself on its commitment to exceptional craftsmanship, prompt service, and unsurpassed customer satisfaction. Sammy Reagan is the current owner of the business, having purchased it in 2017. The company has a strong focus on safety, with regular driving safety meetings for its installers. The best drivers are recognized and rewarded, and the company uses a unique approach to encourage safe driving habits, including a 'How's my driving?' sign for the driver with the worst score. Dorglass uses several systems to manage its operations, including ADP for payroll and time clock management, Sage Service Operations for scheduling and dispatching, and Azuga for fleet management.

Solution

Dorglass Inc. switched to using Azuga Fleet, a fleet management solution, to track safety aspects of their fleet. The Azuga software is feature-rich and user-friendly, making it easier for the company to monitor and manage their fleet. The company uses the Azuga speeding report to reinforce the safety culture and the importance of better driving habits. The software also allows the company to track the locations of their vehicles and how long they were at each location. This information is used to make adjustments in other systems in the event of a wide disparity or an installer failing to clock-in or clock-out of a particular job. The management team uses the tracking information as a check when making decisions on whether labor hours were correct. This helps Dorglass bid more accurately and maintain its gross profit.

Impact #1	The company has established a safety culture with regular driving safety meetings and rewards for the best drivers.
Impact #2	The Azuga software is easy to use and provides valuable insights into the company's fleet operations.
Impact #3	The company uses the Azuga tracking information to make adjustments in other systems, helping to maintain accurate labor hours for individual work orders and jobs.

Impact #1

The company has established a safety culture with regular driving safety meetings and rewards for the best drivers.

Impact #2

The Azuga software is easy to use and provides valuable insights into the company's fleet operations.

Impact #3

The company uses the Azuga tracking information to make adjustments in other systems, helping to maintain accurate labor hours for individual work orders and jobs.

Benefit #1	The number of minor accidents has decreased from 5-8 per year to 1-2 per year.
Benefit #2	Speeding events are on average nearly 85% less when compared to other fleets in the same industry.

Benefit #1

The number of minor accidents has decreased from 5-8 per year to 1-2 per year.

Benefit #2

Speeding events are on average nearly 85% less when compared to other fleets in the same industry.

Download PDF Version

Overview

Azuga Fleet Customer Success Story - Dorglass, Inc.

Operational Impact

Quantitative Benefit