Azuga Case Studies Azuga Fleet Customer Success Story: Allwell Rents

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	Azuga Fleet Customer Success Story: Allwell Rents Azuga

Azuga Fleet Customer Success Story: Allwell Rents

Azuga

Technology Category	Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Equipment & Machinery
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Vehicle Telematics
Services	System Integration
Challenge	Allwell Rents, a company that delivers to sensitive events such as weddings and graduations, was struggling with their previous fleet management solution, Nextraq. The solution was not delivering as promised and was costly. They had difficulty gaining visibility into their fleet activity, scheduling, and performance. Overbooking of trucks was a common issue, leading to delivery disruptions and poor customer service. Their insurance company required GPS tracking, but they needed a solution that offered more than just that. They needed a solution that could enhance their fleet and efficiencies, and help keep operational costs down. Read More
About Customer	Allwell Rents is a company that provides rental services for events such as weddings and graduations. They have a fleet of trucks that they use for deliveries. The company was previously using Nextraq for fleet management but found it to be inadequate and costly. They needed a solution that could provide them with visibility into their fleet activity, scheduling, and performance. They also needed a solution that could help them manage their customers and keep operational costs down. The company was also required by their insurance company to have GPS tracking for their fleet. Read More
Solution	Allwell Rents decided to switch to Azuga and the Azuga Works program. Azuga provided them with reliable visibility into where their trucks were and the safety of their drivers. It also offered a field service solution to manage their customers. With Azuga, Allwell was able to quickly create new customers and jobs and assign their crew effectively. The scheduling calendar allowed for drag and drop options to move around jobs to the most logical truck. They could also change the view to see the assigned jobs by date and time to make sure there wasn’t any overlap or route issues for the drivers. Azuga also offered customization of the platform, allowing Allwell to change job names and job and worker statuses. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Equipment & Machinery

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Vehicle Telematics

Services

System Integration

Challenge

Allwell Rents, a company that delivers to sensitive events such as weddings and graduations, was struggling with their previous fleet management solution, Nextraq. The solution was not delivering as promised and was costly. They had difficulty gaining visibility into their fleet activity, scheduling, and performance. Overbooking of trucks was a common issue, leading to delivery disruptions and poor customer service. Their insurance company required GPS tracking, but they needed a solution that offered more than just that. They needed a solution that could enhance their fleet and efficiencies, and help keep operational costs down.

About Customer

Allwell Rents is a company that provides rental services for events such as weddings and graduations. They have a fleet of trucks that they use for deliveries. The company was previously using Nextraq for fleet management but found it to be inadequate and costly. They needed a solution that could provide them with visibility into their fleet activity, scheduling, and performance. They also needed a solution that could help them manage their customers and keep operational costs down. The company was also required by their insurance company to have GPS tracking for their fleet.

Solution

Allwell Rents decided to switch to Azuga and the Azuga Works program. Azuga provided them with reliable visibility into where their trucks were and the safety of their drivers. It also offered a field service solution to manage their customers. With Azuga, Allwell was able to quickly create new customers and jobs and assign their crew effectively. The scheduling calendar allowed for drag and drop options to move around jobs to the most logical truck. They could also change the view to see the assigned jobs by date and time to make sure there wasn’t any overlap or route issues for the drivers. Azuga also offered customization of the platform, allowing Allwell to change job names and job and worker statuses.

Impact #1	Improved visibility into fleet activity, scheduling, and performance.
Impact #2	Enhanced customer service through better scheduling and dispatch.
Impact #3	Reduced operational costs through easy billing.

Impact #1

Improved visibility into fleet activity, scheduling, and performance.

Impact #2

Enhanced customer service through better scheduling and dispatch.

Impact #3

Reduced operational costs through easy billing.

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Overview

Azuga Fleet Customer Success Story: Allwell Rents

Operational Impact