Azuga Case Studies Azuga Fleet Customer Success Story - All-Lift, Ltd.

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	Azuga Fleet Customer Success Story - All-Lift, Ltd. Azuga

Azuga Fleet Customer Success Story - All-Lift, Ltd.

Azuga

Technology Category	Sensors - GPS
Applicable Industries	Equipment & Machinery
Applicable Functions	Logistics & Transportation Maintenance
Use Cases	Fleet Management Vehicle Telematics
Services	System Integration
Challenge	All-Lift, a rapidly growing business specializing in the service, repair, and sale of forklifts and forklift parts, was facing several challenges. The company was finding it increasingly difficult to keep track of its service vehicles, leading to inefficiencies such as dispatching vehicles to sites where a technician was already present. This resulted in a loss of time and fuel. Additionally, the company had to rely on handwritten sheets for payroll, leading to inaccuracies in compensating their technicians. All-Lift also lacked an official means of tracking company vehicles outside of working hours, leading to unauthorized use. This culminated in an unfortunate incident where an employee received an impaired driving infraction while driving a company truck. Read More
About Customer	All-Lift, Ltd. is a family-owned business established in 1976. The company specializes in the service, repair, and sale of forklifts and forklift parts. Based in Canada, All-Lift has been growing rapidly over the years, expanding its fleet of service vehicles. The company has been an Azuga customer since August 2017. All-Lift's growth has led to challenges in tracking its vehicles and ensuring efficient dispatch of its service technicians. The company also faced issues with payroll accuracy and unauthorized use of company vehicles outside of working hours. Read More
Solution	All-Lift turned to Azuga Fleet for a solution to their challenges. Azuga's real-time vehicle tracking allowed efficient dispatch of technicians to call sites, eliminating previous inefficiencies. The system also provided Ignition ON/OFF details, enabling management to confirm technician presence on-site. This increased billing accuracy and ensured fair compensation for technicians. The real-time tracking also gave management full visibility of vehicle whereabouts, eliminating unauthorized use of company vehicles. Additionally, Azuga's 'Check Engine Light' code alerts helped All-Lift put together a fleet maintenance schedule to improve the condition of its vehicles. Read More Log in to view content
Contents

Technology Category

Sensors - GPS

Applicable Industries

Equipment & Machinery

Applicable Functions

Logistics & Transportation

Maintenance

Use Cases

Fleet Management

Vehicle Telematics

Services

System Integration

Challenge

All-Lift, a rapidly growing business specializing in the service, repair, and sale of forklifts and forklift parts, was facing several challenges. The company was finding it increasingly difficult to keep track of its service vehicles, leading to inefficiencies such as dispatching vehicles to sites where a technician was already present. This resulted in a loss of time and fuel. Additionally, the company had to rely on handwritten sheets for payroll, leading to inaccuracies in compensating their technicians. All-Lift also lacked an official means of tracking company vehicles outside of working hours, leading to unauthorized use. This culminated in an unfortunate incident where an employee received an impaired driving infraction while driving a company truck.

About Customer

All-Lift, Ltd. is a family-owned business established in 1976. The company specializes in the service, repair, and sale of forklifts and forklift parts. Based in Canada, All-Lift has been growing rapidly over the years, expanding its fleet of service vehicles. The company has been an Azuga customer since August 2017. All-Lift's growth has led to challenges in tracking its vehicles and ensuring efficient dispatch of its service technicians. The company also faced issues with payroll accuracy and unauthorized use of company vehicles outside of working hours.

Solution

All-Lift turned to Azuga Fleet for a solution to their challenges. Azuga's real-time vehicle tracking allowed efficient dispatch of technicians to call sites, eliminating previous inefficiencies. The system also provided Ignition ON/OFF details, enabling management to confirm technician presence on-site. This increased billing accuracy and ensured fair compensation for technicians. The real-time tracking also gave management full visibility of vehicle whereabouts, eliminating unauthorized use of company vehicles. Additionally, Azuga's 'Check Engine Light' code alerts helped All-Lift put together a fleet maintenance schedule to improve the condition of its vehicles.

Impact #1	Management is now able to quickly and efficiently determine which technicians are nearest to call sites, leading to significant savings in time and fuel.
Impact #2	Billing accuracy has improved tremendously due to higher visibility of company vehicles and timestamps on visits.
Impact #3	Unauthorized use of company vehicles has been eliminated, with employees now openly communicating requests for personal use of company vehicles.

Impact #1

Management is now able to quickly and efficiently determine which technicians are nearest to call sites, leading to significant savings in time and fuel.

Impact #2

Billing accuracy has improved tremendously due to higher visibility of company vehicles and timestamps on visits.

Impact #3

Unauthorized use of company vehicles has been eliminated, with employees now openly communicating requests for personal use of company vehicles.

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Overview

Azuga Fleet Customer Success Story - All-Lift, Ltd.

Operational Impact