MyRouteOnline Case Studies AZPRO Group Enhances Efficiency and Customer Service with MyRouteOnline

Edit This Case Study Record

	AZPRO Group Enhances Efficiency and Customer Service with MyRouteOnline MyRouteOnline

AZPRO Group Enhances Efficiency and Customer Service with MyRouteOnline

MyRouteOnline

Technology Category	Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Retail Transportation
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Time Sensitive Networking Vehicle Telematics
Services	System Integration
Challenge	AZPRO, a large-scale format printing company based in Arizona, was facing significant challenges in planning efficient routes for its installers and delivery drivers. With a diverse customer base spread across the city, including both new and repeat customers, the company was struggling to map out the most efficient routes for its deliveries and installations. The company plans over 10 routes per week, each with anywhere from 10 to 80 stops. The task of planning these routes was not only time-consuming but also increasingly complex as the number of stops increased. Furthermore, the routes were not static and could change every week depending on the project or clients. The larger the project, the more frequently the route could change, adding to the complexity of the task. Read More
About Customer	AZPRO is a commercial graphics or large-scale format printing company based in Arizona. The company handles design, production, shipping and installation of large-scale commercial graphics. These include retail signages, pop-up displays, floor graphics, wall and window wraps, menu boards, expo stalls, banners, billboards, vehicle fleet graphics and more. AZPRO prides itself in going beyond design and creation to offer easy and effortless installations. The company has a diverse customer base spread across the city, including both new and repeat customers. It plans over 10 routes per week, each with anywhere from 10 to 80 stops. Read More
Solution	To address these challenges, AZPRO turned to MyRouteOnline, a route planning solution. MyRouteOnline was chosen for its ability to effortlessly route multiple addresses. The route planner creates the shortest routes considering factors such as distance covered, time travelled and other custom metrics. It also offers a simple way to upload multiple addresses at once via Excel, with a higher plan allowing for the upload of as many as 1000 addresses at once for larger projects. Once the routes are ready, they can be easily shared via email or printed for distribution. The MyRouteOnline app also facilitates quick and easy navigation. The solution also accounts for live traffic and unexpected road closures, rerouting drivers and installers to the most efficient path. It also enables tracking of installers, stops and idle time, and provides clients with notifications regarding their scheduled installation. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Retail

Transportation

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Time Sensitive Networking

Vehicle Telematics

Services

System Integration

Challenge

AZPRO, a large-scale format printing company based in Arizona, was facing significant challenges in planning efficient routes for its installers and delivery drivers. With a diverse customer base spread across the city, including both new and repeat customers, the company was struggling to map out the most efficient routes for its deliveries and installations. The company plans over 10 routes per week, each with anywhere from 10 to 80 stops. The task of planning these routes was not only time-consuming but also increasingly complex as the number of stops increased. Furthermore, the routes were not static and could change every week depending on the project or clients. The larger the project, the more frequently the route could change, adding to the complexity of the task.

About Customer

AZPRO is a commercial graphics or large-scale format printing company based in Arizona. The company handles design, production, shipping and installation of large-scale commercial graphics. These include retail signages, pop-up displays, floor graphics, wall and window wraps, menu boards, expo stalls, banners, billboards, vehicle fleet graphics and more. AZPRO prides itself in going beyond design and creation to offer easy and effortless installations. The company has a diverse customer base spread across the city, including both new and repeat customers. It plans over 10 routes per week, each with anywhere from 10 to 80 stops.

Solution

To address these challenges, AZPRO turned to MyRouteOnline, a route planning solution. MyRouteOnline was chosen for its ability to effortlessly route multiple addresses. The route planner creates the shortest routes considering factors such as distance covered, time travelled and other custom metrics. It also offers a simple way to upload multiple addresses at once via Excel, with a higher plan allowing for the upload of as many as 1000 addresses at once for larger projects. Once the routes are ready, they can be easily shared via email or printed for distribution. The MyRouteOnline app also facilitates quick and easy navigation. The solution also accounts for live traffic and unexpected road closures, rerouting drivers and installers to the most efficient path. It also enables tracking of installers, stops and idle time, and provides clients with notifications regarding their scheduled installation.

Impact #1	The implementation of MyRouteOnline has brought about significant operational improvements for AZPRO. The solution has not only saved the company a considerable amount of time in route planning but has also made the process much simpler and more efficient. The ability to easily upload multiple addresses and create the shortest routes has streamlined the scheduling of installations, leading to higher efficiency and better customer service. The solution's live traffic updates and rerouting capabilities have further enhanced efficiency by ensuring that drivers and installers always take the most efficient path. The tracking feature has also improved transparency and communication with clients, leading to improved customer service. Overall, MyRouteOnline has enabled AZPRO to better manage its resources, improve its service delivery, and enhance its customer experience.

Impact #1

The implementation of MyRouteOnline has brought about significant operational improvements for AZPRO. The solution has not only saved the company a considerable amount of time in route planning but has also made the process much simpler and more efficient. The ability to easily upload multiple addresses and create the shortest routes has streamlined the scheduling of installations, leading to higher efficiency and better customer service. The solution's live traffic updates and rerouting capabilities have further enhanced efficiency by ensuring that drivers and installers always take the most efficient path. The tracking feature has also improved transparency and communication with clients, leading to improved customer service. Overall, MyRouteOnline has enabled AZPRO to better manage its resources, improve its service delivery, and enhance its customer experience.

Benefit #1	Significant reduction in time spent on route planning
Benefit #2	Ability to handle more projects and routes simultaneously, thereby increasing productivity
Benefit #3	Reduction in transport time and fuel costs, resulting in financial savings

Benefit #1

Significant reduction in time spent on route planning

Benefit #2

Ability to handle more projects and routes simultaneously, thereby increasing productivity

Benefit #3

Reduction in transport time and fuel costs, resulting in financial savings

Download PDF Version

Overview

AZPRO Group Enhances Efficiency and Customer Service with MyRouteOnline

Operational Impact

Quantitative Benefit