Twilio
Case Studies
Axis Streamlines Medication Management in Japan with Twilio’s Programmable SMS Platform
Overview
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Axis Streamlines Medication Management in Japan with Twilio’s Programmable SMS PlatformTwilio |
Drones - Flight & Control Systems Platform as a Service (PaaS) - Application Development Platforms | |
Pharmaceuticals Telecommunications | |
Sales & Marketing | |
Operational Impact
The implementation of Twilio’s Programmable Messaging for Medixs has significantly eased the process of conducting follow-ups and properly keeping records. This has been particularly beneficial during the Covid-19 pandemic when many patients’ 30-day prescriptions were turned into 90-days, making it difficult to monitor missed doses and provide guidance. The solution has also proven effective in reaching out to patients with chronic conditions who are hesitant to visit medical facilities during the pandemic. Looking ahead, Axis envisions a future in which all prescriptions can be dispensed and delivered in a worry-free manner for both pharmacists and patients. | |
Quantitative Benefit
In a survey of over 900 pharmaceutical employees, nearly 50% had successfully provided medication guidance remotely. | |
The solution is expected to benefit as many as 20 million patients with chronic diseases in Japan. | |