CallMiner
Case Studies
AXCESS Financial Finds & Stops Fraud with Interaction Analytics
Overview
AXCESS Financial Finds & Stops Fraud with Interaction AnalyticsCallMiner |
Analytics & Modeling - Predictive Analytics | |
Finance & Insurance | |
Business Operation | |
Fraud Detection | |
Data Science Services | |
Operational Impact
Identified fraudsters MO | |
Nearly 100% reduction in successful scam attempts | |
AXCESS Financial loses an average of $7,000 every time a successful scam is facilitated. By reducing the fraud success rate by more than 99 percent, AXCESS Financial’ s decision to expand its interaction analytics solution to monitor for fraud has produced a significant financial benefit. | |
Quantitative Benefit
Reduction in successful scam attempts by more than 99% | |
Saved more than $360,000 annually | |