Case Studies Avery Dennison Automates Email Investigation and Response, Enhances BEC Prevention

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	Avery Dennison Automates Email Investigation and Response, Enhances BEC Prevention

Avery Dennison Automates Email Investigation and Response, Enhances BEC Prevention

Technology Category	Cybersecurity & Privacy - Application Security Cybersecurity & Privacy - Cloud Security Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries	Retail
Applicable Functions	Business Operation Quality Assurance
Services	Cybersecurity Services System Integration Training
Challenge	Avery Dennison faced significant email security challenges due to its large workforce and extensive vendor network. The company needed to protect its intellectual property and ensure 100% uptime for its production processes. Despite using Google Workspace for cloud email functionality, Avery Dennison encountered issues with phishing messages from compromised vendor accounts. Google Workspace's native security measures lacked the context to detect these external threats effectively. The security team, led by VP and Information Security Officer Jeremy Smith, had to manually investigate and remediate these threats, which was time-consuming and inefficient. Read More
About Customer	Avery Dennison is a Fortune 500 company specializing in materials science and digital identification solutions. The company provides traditional labels, smart packaging, and RFID-enabled labels for various industries, including retail, logistics, and food production. Avery Dennison also manufactures specialized adhesive products for the construction, electronics, automotive, and medical sectors. With a global presence, the company operates in over 50 countries across six continents and employs 36,000 people. Avery Dennison's commitment to innovation and quality has made it a leader in its field, serving clients across more than a dozen industries. Read More
Solution	Avery Dennison implemented Abnormal's API-based email security solution to address its challenges. The solution was quick to set up and delivered immediate results. By providing an API key to their Google Workspace environments, Abnormal began analyzing email traffic and identifying compromised vendors. This capability allowed Avery Dennison to detect threats that Google Workspace could not. Abnormal's automation features significantly reduced the manual workload for the security team. An integrated phishing reporting button in Gmail enabled employees to report suspicious emails easily. Abnormal automated the investigation and remediation processes, freeing up the security team to focus on more strategic tasks. The partnership with Abnormal also allowed Avery Dennison to make minor tweaks to the system as needed, enhancing overall security and efficiency. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Application Security

Cybersecurity & Privacy - Cloud Security

Cybersecurity & Privacy - Identity & Authentication Management

Applicable Industries

Retail

Applicable Functions

Business Operation

Quality Assurance

Services

Cybersecurity Services

System Integration

Training

Challenge

Avery Dennison faced significant email security challenges due to its large workforce and extensive vendor network. The company needed to protect its intellectual property and ensure 100% uptime for its production processes. Despite using Google Workspace for cloud email functionality, Avery Dennison encountered issues with phishing messages from compromised vendor accounts. Google Workspace's native security measures lacked the context to detect these external threats effectively. The security team, led by VP and Information Security Officer Jeremy Smith, had to manually investigate and remediate these threats, which was time-consuming and inefficient.

About Customer

Avery Dennison is a Fortune 500 company specializing in materials science and digital identification solutions. The company provides traditional labels, smart packaging, and RFID-enabled labels for various industries, including retail, logistics, and food production. Avery Dennison also manufactures specialized adhesive products for the construction, electronics, automotive, and medical sectors. With a global presence, the company operates in over 50 countries across six continents and employs 36,000 people. Avery Dennison's commitment to innovation and quality has made it a leader in its field, serving clients across more than a dozen industries.

Solution

Avery Dennison implemented Abnormal's API-based email security solution to address its challenges. The solution was quick to set up and delivered immediate results. By providing an API key to their Google Workspace environments, Abnormal began analyzing email traffic and identifying compromised vendors. This capability allowed Avery Dennison to detect threats that Google Workspace could not. Abnormal's automation features significantly reduced the manual workload for the security team. An integrated phishing reporting button in Gmail enabled employees to report suspicious emails easily. Abnormal automated the investigation and remediation processes, freeing up the security team to focus on more strategic tasks. The partnership with Abnormal also allowed Avery Dennison to make minor tweaks to the system as needed, enhancing overall security and efficiency.

Impact #1	The security team gained 40 hours back each week, allowing them to focus on strategic projects like tuning the SIEM and improving detection capabilities.
Impact #2	Abnormal's automation features eliminated the need for manual email management, significantly reducing the time spent on investigating and remediating threats.
Impact #3	The ability to detect compromised vendors improved overall security and strengthened vendor relationships.

Impact #1

The security team gained 40 hours back each week, allowing them to focus on strategic projects like tuning the SIEM and improving detection capabilities.

Impact #2

Abnormal's automation features eliminated the need for manual email management, significantly reducing the time spent on investigating and remediating threats.

Impact #3

The ability to detect compromised vendors improved overall security and strengthened vendor relationships.

Benefit #1	40 hours gained back each week for the security team.
Benefit #2	Protected over 30,000 mailboxes.

Benefit #1

40 hours gained back each week for the security team.

Benefit #2

Protected over 30,000 mailboxes.

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Overview

Avery Dennison Automates Email Investigation and Response, Enhances BEC Prevention

Operational Impact

Quantitative Benefit