Sage Case Studies Automotive Importer Speeds Customer Service With Sage ERP X3

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	Automotive Importer Speeds Customer Service With Sage ERP X3 Sage

Automotive Importer Speeds Customer Service With Sage ERP X3

Sage

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Automotive
Applicable Functions	Discrete Manufacturing Logistics & Transportation
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	CRP Industries, an importer and high-volume distributor of automotive and industrial products, was facing challenges with its legacy software system. The system was not allowing the company to keep inventory and service rates in balance, particularly as part numbers and sales volumes increased over the years. The company decided to replace it with a packaged solution. The business drivers for change centered on the company’s desire to improve inventory fill rates while reducing inventory levels, ship orders faster and with greater accuracy, and reduce costs and streamline operations by automating more processes, particularly in the finished goods warehouses. Read More
About Customer	CRP Industries is an importer and high-volume distributor of automotive and industrial products based in Carteret, New Jersey. Its extensive product line spans markets covering automotive replacement parts, high-speed motors, and industrial hoses. The automotive replacement segment is a core business of CRP, servicing customers such as BMW of North America and Volkswagen of America. Although 90 percent of CRP’s business involves importing and distribution, the company also houses automotive and industrial hose shops where extensive kitting and value-added activities are conducted, as well as a motor repair shop. Finished goods are sourced from warehouses in Carteret, Fremont, CA, and Puebla, Mexico. Read More
Solution	CRP Industries chose Sage ERP X3 as their new enterprise software. Sage ERP X3 offered robust order fulfillment capabilities across sales, picking, shipping, invoicing, and procurement. It also had comprehensive warehouse location management features and automated data collection capabilities that supported key transactions such as physical counts and inventory receipts. Sage ERP X3 also provided production capabilities that were readily scalable to the level of light assembly operations that CRP Industries required. The new system allowed CRP to streamline operations and improve efficiency. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Automotive

Applicable Functions

Discrete Manufacturing

Logistics & Transportation

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

CRP Industries, an importer and high-volume distributor of automotive and industrial products, was facing challenges with its legacy software system. The system was not allowing the company to keep inventory and service rates in balance, particularly as part numbers and sales volumes increased over the years. The company decided to replace it with a packaged solution. The business drivers for change centered on the company’s desire to improve inventory fill rates while reducing inventory levels, ship orders faster and with greater accuracy, and reduce costs and streamline operations by automating more processes, particularly in the finished goods warehouses.

About Customer

CRP Industries is an importer and high-volume distributor of automotive and industrial products based in Carteret, New Jersey. Its extensive product line spans markets covering automotive replacement parts, high-speed motors, and industrial hoses. The automotive replacement segment is a core business of CRP, servicing customers such as BMW of North America and Volkswagen of America. Although 90 percent of CRP’s business involves importing and distribution, the company also houses automotive and industrial hose shops where extensive kitting and value-added activities are conducted, as well as a motor repair shop. Finished goods are sourced from warehouses in Carteret, Fremont, CA, and Puebla, Mexico.

Solution

CRP Industries chose Sage ERP X3 as their new enterprise software. Sage ERP X3 offered robust order fulfillment capabilities across sales, picking, shipping, invoicing, and procurement. It also had comprehensive warehouse location management features and automated data collection capabilities that supported key transactions such as physical counts and inventory receipts. Sage ERP X3 also provided production capabilities that were readily scalable to the level of light assembly operations that CRP Industries required. The new system allowed CRP to streamline operations and improve efficiency.

Impact #1	Through the new labor-tracking capabilities, visibility into labor costs for each warehouse has enabled CRP to determine its “true” profit for orders. This has helped the company identify cost improvement areas.
Impact #2	The company is planning to extend its improved internal efficiencies and access to information out to its supply chain. This will help balance inventory and service.

Impact #1

Through the new labor-tracking capabilities, visibility into labor costs for each warehouse has enabled CRP to determine its “true” profit for orders. This has helped the company identify cost improvement areas.

Impact #2

The company is planning to extend its improved internal efficiencies and access to information out to its supply chain. This will help balance inventory and service.

Benefit #1	Order fulfillment times are down.
Benefit #2	Better forecasting helps reduce inventory stocking levels.

Benefit #1

Order fulfillment times are down.

Benefit #2

Better forecasting helps reduce inventory stocking levels.

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Overview

Automotive Importer Speeds Customer Service With Sage ERP X3

Operational Impact

Quantitative Benefit