NETSCOUT
Case Studies
Automotive Financial Services Organization Protects Business Revenue with NETSCOUT
Overview
Automotive Financial Services Organization Protects Business Revenue with NETSCOUTNETSCOUT |
Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management | |
Automotive Finance & Insurance | |
Business Operation | |
Fleet Management Predictive Maintenance | |
Software Design & Engineering Services System Integration | |
Operational Impact
The nGenius solution has proven invaluable to this financial services organization’s IT team. Since implementing this powerful solution, IT has been able to proactively identify and isolate business critical application issues quickly, reducing meantime-to-repair (MTTR) and speeding resolution of customer and dealer affecting service degradations and outages. | |
By proactively avoiding unnecessary downtime, resolving issues before they can impact many employees or customers, the solutions enable IT to protect the business and increase uptime for critical revenue generating applications. | |
Thanks to the power of nGeniusONE, NetOps can now trace the path of a transaction end to end and see the impact of latency or network congestion as the communication hands off from the Citrix front end to the application, to the database. This allows them to quickly diagnose whether a problem is with Citrix, the network, the application, or the database, and escalate promptly to the correct team, reducing MTTR. | |
Quantitative Benefit
Reduced MTTR | |
Increased uptime for critical revenue generating applications | |