Chain.io Case Studies Automating WMS Data for Enhanced Supply Chain Efficiency: A Case Study on Ligentia Global

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	Automating WMS Data for Enhanced Supply Chain Efficiency: A Case Study on Ligentia Global Chain.io

Automating WMS Data for Enhanced Supply Chain Efficiency: A Case Study on Ligentia Global

Chain.io

Technology Category	Functional Applications - Transportation Management Systems (TMS) Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Marine & Shipping Transportation
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Picking, Sorting & Positioning
Challenge	Ligentia Global, a technology-focused Freight Forwarding Firm based in Leeds, UK, was facing a significant challenge in managing the data flow from their Transportation Management System (TMS) to their Warehouse Management System (WMS). The company, which provides a range of services including air, road, rail, and sea freight management, as well as warehousing, was struggling with disparities in the quality and file type of data ingested from various customers. This required custom development for nearly every customer and every job, leading to inefficiencies and delays in their shipping and receiving processes. The challenge was to streamline these processes without any risk of missed requests, while also providing their customers with complete visibility 24/7 and relaying complex data in simple and easy-to-understand formats. Read More
About Customer	Ligentia Global is a data and technology-focused Freight Forwarding Firm based in Leeds, UK. The company is committed to driving supply chain innovation and efficiencies through smart teams and technology. Ligentia provides a range of services including air, road, rail, and sea freight management, as well as warehousing. The company uses proprietary software to provide their customers with complete visibility 24/7 and relays complex data in simple and easy-to-understand formats. With over 500 employees, Ligentia is dedicated to deploying projects to their customers faster and with fewer bugs. Read More
Solution	To address this challenge, Ligentia Global partnered with Chain.io, a company specializing in supply chain connectivity and system integration. Chain.io helped Ligentia standardize and automate the data they received from customers into their WMS. This solution enabled Ligentia to deploy projects to their customers faster than ever before and with fewer bugs. Chain.io automated several business processes for Ligentia, including receiving purchase orders from customers and loading them to the core forwarder system, managing supplier bookings against the open purchase orders, returning a goods received message from the warehouse once shipments arrive, creating pick requests for warehouses with one to many pick tickets assigned, and passing on a ship confirmation message back to the customer when the goods ship out of the warehouse. Read More Log in to view content
Contents

Technology Category

Functional Applications - Transportation Management Systems (TMS)

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Marine & Shipping

Transportation

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Picking, Sorting & Positioning

Challenge

Ligentia Global, a technology-focused Freight Forwarding Firm based in Leeds, UK, was facing a significant challenge in managing the data flow from their Transportation Management System (TMS) to their Warehouse Management System (WMS). The company, which provides a range of services including air, road, rail, and sea freight management, as well as warehousing, was struggling with disparities in the quality and file type of data ingested from various customers. This required custom development for nearly every customer and every job, leading to inefficiencies and delays in their shipping and receiving processes. The challenge was to streamline these processes without any risk of missed requests, while also providing their customers with complete visibility 24/7 and relaying complex data in simple and easy-to-understand formats.

About Customer

Ligentia Global is a data and technology-focused Freight Forwarding Firm based in Leeds, UK. The company is committed to driving supply chain innovation and efficiencies through smart teams and technology. Ligentia provides a range of services including air, road, rail, and sea freight management, as well as warehousing. The company uses proprietary software to provide their customers with complete visibility 24/7 and relays complex data in simple and easy-to-understand formats. With over 500 employees, Ligentia is dedicated to deploying projects to their customers faster and with fewer bugs.

Solution

To address this challenge, Ligentia Global partnered with Chain.io, a company specializing in supply chain connectivity and system integration. Chain.io helped Ligentia standardize and automate the data they received from customers into their WMS. This solution enabled Ligentia to deploy projects to their customers faster than ever before and with fewer bugs. Chain.io automated several business processes for Ligentia, including receiving purchase orders from customers and loading them to the core forwarder system, managing supplier bookings against the open purchase orders, returning a goods received message from the warehouse once shipments arrive, creating pick requests for warehouses with one to many pick tickets assigned, and passing on a ship confirmation message back to the customer when the goods ship out of the warehouse.

Impact #1	The partnership with Chain.io has significantly improved Ligentia Global's operational efficiency. The automation of data flow from TMS to WMS has eliminated the risk of missed requests, enhancing the reliability of their services. The standardization and automation of data received from customers have also reduced the need for custom development, saving time and resources. Furthermore, the automation of business processes has enabled Ligentia to provide their customers with real-time visibility and updates, improving customer satisfaction. Overall, the solution has not only streamlined Ligentia's shipping and receiving processes but also enhanced their ability to relay complex data in simple and easy-to-understand formats.

Impact #1

The partnership with Chain.io has significantly improved Ligentia Global's operational efficiency. The automation of data flow from TMS to WMS has eliminated the risk of missed requests, enhancing the reliability of their services. The standardization and automation of data received from customers have also reduced the need for custom development, saving time and resources. Furthermore, the automation of business processes has enabled Ligentia to provide their customers with real-time visibility and updates, improving customer satisfaction. Overall, the solution has not only streamlined Ligentia's shipping and receiving processes but also enhanced their ability to relay complex data in simple and easy-to-understand formats.

Benefit #1	Streamlined shipping and receiving processes
Benefit #2	Reduced the need for custom development for each customer and job
Benefit #3	Enabled faster deployment of projects to customers

Benefit #1

Streamlined shipping and receiving processes

Benefit #2

Reduced the need for custom development for each customer and job

Benefit #3

Enabled faster deployment of projects to customers

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Overview

Automating WMS Data for Enhanced Supply Chain Efficiency: A Case Study on Ligentia Global

Operational Impact

Quantitative Benefit